All Time Stats count stopped

  • Resolved robineesti

    (@robineesti)


    3 years, 5 months ago

    Hi

    All Time Stats count stopped. Module displays 46 323 views and Jetpack displays 48 222 views. There is no cache module. Plugin removed and added.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    That data comes directly from the WordPress.com REST API, and is fetched via Jetpack. It should get updated automatically for you. If it doesn’t, I would recommend that you install a plugin like this one, search for all transients on your site that start with jetpack_restapi_stats_cache_, and delete those transients.

    Once that cached data is gone, you should be all set.

    Thread Starter robineesti

    (@robineesti)

    Thanks! It only helps for a while. How to fix it permanently?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    If you find that transients are not being cleared properly when they expire on your site, I would recommend that you deactivate each one of your plugins, one at a time, until you find what’s interfering with transients on your site. Caching plugins are a common culprit, but database optimization plugins can sometimes do that too.

    I hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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