All users have been deleted and site shows 404 error

  • Resolved Shabbir

    (@shabbirpittalwala)


    10 years, 10 months ago

    I needed to provide limited access to my client on the dashboard, for which i tried to use this plugin. After activating it, i deleted a user that was created before installing this plugin.
    I have lost all access to the website – the Administrator login or any other user login does not work and the email ids are also not recognized while attempting to login on the WP-Admin page.
    Also the site displays a 404 error on the home and all other pages. The images and other content cannot b browsed.

    Pleas help me out here. If removing the plugin is a solution, please show me how to reverse its causes and then removing it.

    Thanks in advance,

    Shabbir

    https://www.ads-software.com/plugins/advanced-access-manager/

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Shabbir,
    Let’s make it quick. Please send me the database dump. Meantime use FTP. Go to wp-content/plugins and rename the advanced-access-manager folder. This will deactivate the plugin.

    Also check your server error log for any errors related to AAM.

    Regards,
    Vasyl

    Thread Starter Shabbir

    (@shabbirpittalwala)

    Ok… Please give me your email id where i can send the data base to you.

    Thanks

    Hi shabbirpittalwala,
    Sure, [email protected]

    Regards,
    Vasyl

Viewing 3 replies - 1 through 3 (of 3 total)
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