All Videos are playing together

Hi Team,
Is there any update on this?

Hi @vishakhanehe,

Sorry to hear the inconvenience you are facing at your end.

Can you please confirm if you are facing the same issue with the WordPress default theme with only BuddyPress and rtMedia enabled?

You can also go through this troubleshooting guide as well – https://rtmedia.io/docs/troubleshooting/basic-diagnosis-guide/

Looking forward to hearing back from you.

Regards,
Pooja

Hi Team,
Yes, I checked the same with rtmedia and BuddyPress enabled. But unfortunately, the issue persists.

Please let me know the solution for this.

Thanks!

Hi Team,
Please let me know if there is any update on this.

Thanks!

Hi @vishakhanehe,

We are debugging the issue at our end and will get back to you soon.

I hope you understand.

Regards,
Pooja

Hi @pooja1210

Is there any update on this?

Hi,

We cross-checked the issue and working on fixing it. We will get this fixed in next release.

I hope you understand.

Regards,
Pooja

Hi @pooja1210,
Is there any workaround for this? Because for our platform this is very critical and if there is any quick fix which I can follow would be great.

Looking for a positive response.

Thanks,

Hi @vishakhanehe,

As a quick fix we have developed a custom code for this issue. Please add this code snippet to your theme’s functions.php file.

add_action( 'wp_footer', function () {
	if ( wp_script_is( 'jquery', 'done' ) ) {
		?>
		<script type="text/javascript">
			document.addEventListener( 'play', function ( e ) {
				jQuery( 'video' ).each( function ( i, video ) {
					if ( jQuery( video ).prop( 'id' ) === jQuery( e.target ).prop( 'id' ) ) {
						return;
					}
					video.pause();
				} );
			}, true );
		</script>
		<?php
	}
} );

Please note that this code is added to all files on frontend, so it’ll stop parallel video playing on all pages.

I hope this code snippet works for you.

Regards,
Pooja

Hi @vishakhanehe,

Following up on my previous reply.

Was the code snippet helpful for you?

Hi @pooja1210,
Thanks for the follow-up. Yes, I tried the above snippet and it worked for me ??

Once again, Thank you so much!

Hi @vishakhanehe,

It is our pleasure to help you!

We are glad to know that the code snippet resolved the issue.

Since the issue is been fixed now, can I close this ticket?

In case you have any other query, feel free to create a new support ticket.

Also request you to share your reviews for our product. https://www.ads-software.com/support/plugin/buddypress-media/reviews/

Regards,
Pooja

Sure @pooja1210 ??