All youtube galleries and links are gone

  • Resolved marxveix

    (@marxveix)


    3 years, 3 months ago

    Hi,

    After update all galleries are gone, downgraded older version back that worked before and also all galleries are missing, how to get them back, by step-by-step guide? Please help, Thank you.

    Sorry… there appear to be no video albums yet.

    With gratitude,
    MarxVeix

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author dustinscarberry

    (@dman25560)

    I just checked out the page in question. I don’t see any issues. Everything appears to load from my end.

    Thread Starter marxveix

    (@marxveix)

    Hi Dustin,

    It came back with restore from webpage service provider. Restore is not free, so if you know how to get it back without backup, let me know. Update should not delete existing gallery i think, always should possibility to go back, just with downgrade, not from the whole site backup. Thank you!

    With gratitude,
    MarxVeix

    Plugin Author dustinscarberry

    (@dman25560)

    Unfortunately without more information I can’t really debug your issues you were having. Testing was done and no issues came up. You may have had some caching issues but again without knowing more I can’t tell. WordPress itself has so many different variables from installation to installation it can cause odd issues sometimes.

Viewing 3 replies - 1 through 3 (of 3 total)
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