• Resolved john201502

    (@john201502)


    I had to temporarily disable wordfence because it kept returning 403 when embedding the iframe code. Although I tried using learning mode, it still returned 403 once protection was enabled. Learning mode didn’t seem to solve the problem.
    In addition, I also use an anti-proxy for my website. When Wordfence is enabled, the anti-proxy website cannot be logged in. I can only log in after deactivating it. I don’t know which firewall rule should be modified to solve this problem.
    Can anyone help?

    The page I need help with: [log in to see the link]

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  • Thread Starter john201502

    (@john201502)

    Can anybody help me?

    Plugin Support wfpeter

    (@wfpeter)

    Hi @john201502, thanks for getting in touch.

    May I ask what the Live Traffic page says about the 403? You may need to once again visit the page containing the iframe to get a recent case near the top. When clicking any line (or “eye” icon) to expand it, it will state the reason that Wordfence blocked an action in red text. Sometimes you’ll see an “ADD PARAM TO FIREWALL ALLOWLIST” button here which you can click to allow these types of request in future… Although if you don’t, it’d be good to see a copy of the red text if it doesn’t point to something you can immediately change in your All Options page.

    Thanks,
    Peter.

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