Allowed memory size exhausted

  • Resolved WRD Studio

    (@wrdstudio)


    2 years ago

    Hi,

    I’m getting the following error whenever a user submits an appointment form (there are two on my site):

    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4544096 bytes) in /var/www/vhosts/adddetail.com/httpdocs/wp-includes/wp-db.php on line 2169

    Thanks,
    Kyle

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please indicate what version number of the plugin you have installed in the website and if there are some add-ons enabled for the booking form (step 6 of the booking form settings).

    Thank you for using the plugin!

    Thread Starter WRD Studio

    (@wrdstudio)

    Hi,

    We’re on WordPress 6.0.3 using Appointment Hour Booking version 9.2.99. No add-ons are enabled.

    Thanks,

    Plugin Author codepeople

    (@codepeople)

    Hi,

    That version number is from a commercial version of the plugin. It may have enabled add-ons or features that aren’t present in the version of the plugin published in this directory.

    We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

    For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

    Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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