Allowing submissions without selecting rating

  • Resolved Simon Wiffen

    (@simonwiffen)


    5 years, 10 months ago

    In the settings I have rating marked as mandatory and this was working fine but recently I’ve noticed the form will allow reviews to be left without selecting a rating – I assume this was introduced with a recent update. Has anyone else experienced this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    It works here. Can you confirm that you have the option set in the settings?

    Thread Starter Simon Wiffen

    (@simonwiffen)

    Yep I have all the checkboxes checked in settings.

    Have switched themes to make sure there’s no conflict but it still lets me submit the form without entering a rating. When I first added the rating functionality it worked as expected so something seems to have changed recently. Any thoughts?

    • This reply was modified 5 years, 10 months ago by Simon Wiffen.
    Plugin Author Gemini Labs

    (@geminilabs)

    1. Can you provide a link?
    2. Are you using the blocks or the shortcodes?
    3. Are you hiding the rating field in the block or shortcode options?

    Please use the “Contact Support” section on the documentation page to send an email with the system info and console log.

    • This reply was modified 5 years, 10 months ago by Gemini Labs.
    Thread Starter Simon Wiffen

    (@simonwiffen)

    Hi,

    Sure, you can see the page at:

    https://www.simonwiffenphotography.co.uk/47-a-life-with-cystic-fibrosis/

    I’m adding the form via shortcode as follows:

    [site_reviews_summary title=”Reviews” rating=”3″ schema=”true”]
    [site_reviews title=”” rating=”3″ pagination=”ajax” schema=”true” id=”jo5tcd1h”][site_reviews_form title=”Leave a Review” id=”jo5tasvl” hide=”terms”]

    Will send the support email now

    Plugin Author Gemini Labs

    (@geminilabs)

    For anyone else experiencing the same issue: saving the settings will fix the problem.

    • This reply was modified 5 years, 9 months ago by Gemini Labs.
Viewing 5 replies - 1 through 5 (of 5 total)
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