• Excellent plug-in for market research surveys — the polish on the front end is miles ahead of alternatives. The conditional logic is extremely robust and there are many question types supported. I think it really should strive for some native integrations — Google sheet is a must, and a PiTA to achieve via webhook. Also it should allow for custom scripts running on the form, not merely custom tracking. The UI for the WP user is not as nice as the front end that the end user / visitor gets. I see no good reason why they don’t allow for partial submission capture if we the end user are the ones responsible for the legal implications… but honestly these are minor quibbles as the plug-in itself is amazing overall.

    The option to convert the flow into a chat instead of a scrollable form is genius, and they’ve knocked the implementation out of the park with how it handles even complex and space consuming questions like a matrix type, AS chat… really impressive.

    ONE thing I think they should do to appeal to market research teams is add the ability to randomize the order in which questions appear inside a question block. This can be done easily in the UI by adding one more property to blocks where we can switch that toggle on… And the cherry on top would be to exclude certain questions from this randomization, so they always appear at the same spot in the block shown in the back end regardless of the block’s randomization settings… again this would be another setting option on each question. These small features would allow Tripetto to compete with enterprise grade software that has these bells and whistles which certain market research teams insist on in order to reduce bias in the surveys.

    • This topic was modified 2 years, 9 months ago by kgjermani.
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  • Plugin Author Tripetto

    (@tripetto)

    Thanks for your honest review, feedback and ideas. All much appreciated by our team members. We’ll make sure to note everything on our internal backlog and keep improving Tripetto.

    Thanks for your trust!

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