• The Amazon Associate Link builder is creating a problem. It disappears the Feedback button from the Dashboard when I enable the Amazon Associate plugin. After disabling the plugin the button Feedback which is provided by Jetpack appears on the Dashboard.

    • This topic was modified 6 years, 3 months ago by Amit Kumar.

    The page I need help with: [log in to see the link]

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  • Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @ibornin,

    Please answer the following to help us to debug the issue:

    1. Browser version on which you are facing the issue.
    2. Does the issue occur on all browsers or only a specific browser?
    3. PHP version (You can use plugins like display PHP version that display your PHP version on the WordPress dashboard)
    4. WordPress version
    5. PHP error logs
    6. List of plugins installed on your system
    7. Operating System version(OS version).
    8. Browser console log error generated at the time of the error. Steps to get the console logs:

    • Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference.
    • check the console log errors at the time of the issue
    • Send us the screenshot of console log as it is by sharing them using any 3rd party image sharing tool.

    9. Web server version(apache/nginx)
    10. List of plugins installed on your system.

    You can also send the same to [email protected]

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