Amazon lookup Ajax error: 0

Please read this thread:

https://www.ads-software.com/support/topic/ajax-500amazon-error-solved

Basically, you need to ask your hosting provider to install php5-curl. This should make things work.

Thank you for your support.
I checked my PHP info and it seems to curl is already installed:

PHP Version5.4.34
cURL support enabled
cURL Information 7.21.0
Age 3
Features
Asynch DNS No
Debug No
GSS-Negotiate Yes
IDN Yes
IPv6 Yes
Largefile Yes
NTLM Yes
SPNEGO No
SSL Yes
SSPI No
krb4 No
libz Yes
CharConv No
Protocols dict, file, ftp, ftps, http, https, imap, imaps, ldap, ldaps, pop3, pop3s, rtsp, scp, sftp, smtp, smtps, telnet, tftp
Host i486-pc-linux-gnu
SSL Version OpenSSL/0.9.8o
ZLib Version 1.2.3.4
libSSH Version libssh2/1.2.6

Is there something else to do?
Thank you

OK, you have to do some low-level debugging.

First of all, do you know exactly what operating system your *server* is running?

Secondly, do you have access to your server’s log files? Specificly the Apache error_log file? (The web server software is Apache, right?)

The next step is to see what the Amazon AJAX php code is doing. In the location field of your web browser type this:

https://yourhost.yourdomain/wp-content/plugins/WebLibrarian/AWSXmlGet.php?Operation=ItemSearch&ResponseGroup=Small&SearchIndex=Books&Title=Roadside%20Picnic&ItemPage=1&nocache=148371.90017427094

Replace ‘yourhost.yourdomain’ with your actual server host name. This *should* result in either a proper XML response or an error message (in your case probably an error message of some sort). The error message will probably not be very informative and we will need to look at the server error log to find the problem. Somewhere near the end of the error log will be reference to AWSXmlGet.php and some PHP error messages. These error messages will tell us what is wrong. I suspect there is some server config error somewhere — *I* am not able to duplicate this error so I can’t debug it on my server — we have to debug it on your server.

Note: if you get a proper XML response, then the problem is (somehow?) with your web browser.

Here are information I found:

System Linux webm228.20gp.ha.ovh.net 3.10.23-grsec-hosting-build7-web #134 SMP Wed Aug 27 12:51:49 CEST 2014 x86_64

Here is the 3 lines of Apache Server log file on nov. 28th (it seems not relevant for our case):
[Fri Nov 28 11:09:06 2014] [error] [client 213.186.33.82] [host pret-immobilierfacile.com] (104)Connection reset by peer: FastCGI: comm with server “/homez.599/pretimmok/www/wp-cron.php” aborted: read failed
[Fri Nov 28 11:09:06 2014] [error] [client 213.186.33.82] [host pret-immobilierfacile.com] FastCGI: incomplete headers (0 bytes) received from server “/homez.599/pretimmok/www/wp-cron.php”
[Fri Nov 28 11:09:06 2014] [error] [client 213.186.33.82] [host pret-immobilierfacile.com] FastCGI: An error happend on Fastcgi processing, fallback to CGI

Here is the Apache web log file for nov 2014: https://app.box.com/s/7hgc8mddqsuqwisw8842

About getting xml info it seems to be no way:
I tried to enter complete entire URL and result is “Page not found”
I tried to the shorter one https://pret-immobilierfacile.com/wp-content/plugins/WebLibrarian/AWSXmlGet.php?Operation=ItemSearch&ResponseGroup=Small&SearchIndex=Books&Title=Roadside%20Picnic and I got same error

Hope these information will help ??

Try this URL:

https://pret-immobilierfacile.com/wp-content/plugins/weblibrarian/AWSXmlGet.php?Operation=ItemSearch&ResponseGroup=Small&SearchIndex=Books&Title=Roadside%20Picnic&ItemPage=1&nocache=148371.90017427094

(that is ‘weblibrarian’ instead of ‘WebLibrarian’ — I forgot that the wordpress repo convert camel case to all lowercase).

This one gives a better result.
Here is a pdf and php file (don’t know if it is the best format to work on…)

PDF
PHP

Thank you
Seb

OK, it looks like the PHP code is doing what it is supposed to do. That leaves the web browser as the source of the problem. What web browser are you using? What happens if you use a *different* web browser? (I know that FireFox *works* — it is what *I* use.)

I usually use Chrome on a Mac

I just tried Firefox and it works!!!

Thank you a lot for your assistance and your great WP plugin.