• Resolved Ronaldo

    (@ronaldordj)


    When the order is created in woocommerce, the quantity of the items to be subtracted from the stock is not being automatically loaded. To actually have the subtraction, we must enter the amount manually.

    Is there an automate option?

    Screenshot

    • This topic was modified 2 years, 11 months ago by Ronaldo.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @ronaldordj this is a feature actually, so you can control the stock level among your stock locations.

    Thread Starter Ronaldo

    (@ronaldordj)

    @fahadmahmood the store has two stock locations, retail location and wholesale location.
    On the front-end, the user chooses the retail location, chooses the quantity of the product and completes the order. In the order checkout process, does the plugin not automatically subtract the purchased quantity from that stock location?
    Does the panel administrator always have to manually enter the amount to be subtracted?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    If you keep two things separate so you will understand it better. There is a total stock quantity of a product or variations. So on checkout we get the total stock reduced but which location should get that effect, it was given in your control through the selection.

    Thread Starter Ronaldo

    (@ronaldordj)

    User chooses the stock location in the cart. Finalize the purchase, even if the order status is completed, there is no subtraction of the purchased quantity from the stock.
    Is some plugin configuration wrong? I will make the print available here.

    Screenshot Configuration

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Much older version is in your use, is it intentionally? I am sorry if I will check so that would be the latest version, our results will not match.

    Thread Starter Ronaldo

    (@ronaldordj)

    Hi!

    I’ve updated the plugin to the latest version, but I still haven’t been able to make the stock subtract automatically.
    The store user/customer chooses the stock location in the cart.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I will check it with you.

    Thread Starter Ronaldo

    (@ronaldordj)

    OK. Thank you very much!

    If you need the wp-admin credentials I can email you, no problem.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    No, credentials are never required but a video recording with your voice in which you can explain the current scenario and the expected/correct outcome.

    Thread Starter Ronaldo

    (@ronaldordj)

    Right. I will record a video explaining.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Amount to be subtracted does not automatically load.’ is closed to new replies.