• Resolved sfauset

    (@sfauset)


    Hi there,

    I am using this plugin with s2member and stripe.

    I notice when an affiliate makes a sale, none of the amounts update.

    Why is that?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author affmngr

    (@affmngr)

    Thread Starter sfauset

    (@sfauset)

    Yes I have done that…

    Thread Starter sfauset

    (@sfauset)

    Any ideas?

    Plugin Author affmngr

    (@affmngr)

    @sfauset, Please enable debug in the affiliates manager settings and make a test affiliate purchase so we can check it.

    Thread Starter sfauset

    (@sfauset)

    I have done this already…everything says success but none of the balances change. They all always read 0.

    Here is some of the report:

    [04/27/2019 7:11 AM] – SUCCESS : S2Member Integration – Tracking data present. Need to track affiliate commission. Tracking value: 91
    [04/27/2019 7:11 AM] – SUCCESS : Commission for this sale has already been awarded. PURCHASE LOG ID: ch_1ETkh0KXfjCttoOiyGIgHQDe, Purchase amount: 1.00
    [04/27/2019 7:11 AM] – SUCCESS : S2Member Integration – Commission tracked for transaction ID: ch_1ETkh0KXfjCttoOiyGIgHQDe. Purchase amt: 1.00

    • This reply was modified 5 years, 7 months ago by sfauset.
    • This reply was modified 5 years, 7 months ago by sfauset.
    Thread Starter sfauset

    (@sfauset)

    I’m waiting for a solution to this…Do you have one?

    Plugin Author affmngr

    (@affmngr)

    @sfauset, According to the log, the commission was already rewarded to the affiliate. Do you see any commission for this transaction ID in the Commissions menu?

    Thread Starter sfauset

    (@sfauset)

    This is the result in the commissions…There is a record but the amounts don’t update and they don’t update in the person’s account either.

    19 credit 04/27/2019 confirmed Credit for sale of 1.00 USD (PURCHASE LOG ID = ch_1ETkh0KXfjCttoOiyGIgHQDe) ch_1ETkh0KXfjCttoOiyGIgHQDe $0.00 $0.00

    Thread Starter sfauset

    (@sfauset)

    I figured out what the problem is…thanks

    Thread Starter sfauset

    (@sfauset)

    I wrote in the wrong percentage number in the bounty…and it was too low to register.

    Plugin Support mbrsolution

    (@mbrsolution)

    That is good news, you worked out the problem ??

    If you don’t need any more help, can you mark this thread as resolved.

    Thank you

Viewing 11 replies - 1 through 11 (of 11 total)
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