Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    For Pro support, you should use our website at monsterinsights.com/my-account/support/.

    We have never supported the AMPforWP plugin (unless they are doing something on their side to make it work with our AMP addon), we only support the official Google maintained AMP plugin: https://www.ads-software.com/plugins/amp/

    -Chris

    Thread Starter miguelgaton

    (@miguelgaton)

    OK, thanks for the info. And why not supporting that plugin? https://es.www.ads-software.com/plugins/accelerated-mobile-pages/ is been used in millions of wordpress so many users whould have the same problem.

    Even less understandable for a Pro plugin like yours.

    regards,

    Plugin Author chriscct7

    (@chriscct7)

    As noted on the www.ads-software.com listing page for it, it’s being used by between 100k and 200k sites, which in the scheme of things is really small, and means there isn’t a large cross install base for us. This likely is biased by the fact we only support the official plugin so most users would be installing the official amp plugin over it.

    We have in the past looked into integrating with it in the past and it was way too complicated and we simply don’t have the number of people wanting to use it where it would make sense to develop and then maintain a version for it.

    Plus with Google heavily investing now in their official AMP plugin there very quickly isn’t going to be a need for the AMPforWP plugin. The things that Google are doing with their official plugin like the AMP stories builder in Gutenberg and so forth, its really impressive.

    Hi,

    I have the same problem with the same plugin for AMP. It was working fine until the last update. Why not with the last changes?

    As noted on the www.ads-software.com, the AMP Plugin that you promote it’s being used by 300k sites, that is a small base too.

    Would you refund the money for this?

    Best regards,

    Hi @chriscct7,

    I totally understand your concern but there are many users like @miguelgaton which are having the same issue and yes your plugin is compatible with Official AMP but due to some conflict with your previous update some of your users using your plugin and our plugin are having the problem and so both of our users are having the issue.

    Can you help us to create the AMP compatibility with your plugin?

    We will love to create the compatibility and make BOTH of our user happy.

    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    We’ve done some digging here to do some clarifications.

    The tracking previously was indeed not done by our addon, as it does not run unless the Automattic plugin is both installed and activated. Further, none of the recent changes to it or to our core plugin would/should change anything with regards to frontend tracking.

    The actual AMP tracking being done was apparently by the AMPforWP plugin itself, and at least in our testing still seems to work.

    If anyone is having issues with their tracking working, please contact our support via the MonsterInsights support form in the My Account area of our site and we’ll take a look to see if we can resolve those issues for you.

    As mentioned earlier, while the number of installs of the official AMP plugin on .org is not that much larger (its about 2x) the number of people using it + MonsterInsights is significantly higher. We generally support only the official methods of things whereever possible since we do a lot of automated and manual testing before each release, and every new thing we add support for adds a lot to that workload, thus why we only generally support the main avenue. Additionally, the last time we looked into an integration for AMPforWP there simply was not the user crosssection to justify it and it was going to be extremely time consuming. If the AMPforWP guys want to contact us via our site, we can see if we can work something out.

    Thread Starter miguelgaton

    (@miguelgaton)

    Hello,

    I hope you can both find a solution to help your costumers.

    regards,

Viewing 7 replies - 1 through 7 (of 7 total)
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