AMP causing the issue for the website

Hi, thank you for reaching out to us. We apologize for inconvenience caused. Could you please inform us about the changes that occur when you turn on the AMP plugin? It would be helpful if you could provide a screenshot and video showcasing the issue. Additionally, we would like to know if you are experiencing the same issue on NON-AMP.

Thanks for the quick reply,
This plugin never caused any issue on other sites but in this particular site I am getting the issue that too after installing the plugin and its causing the issue to the whole site not only to the AMP pages. And the issue is related to the color (background colors) after activating the theme and while I was doing the settings our website theme color got changed to default theme color of Facemaster theme

Hi, Thank you for the response.

1. This is the theme you are talking about? https://imgur.com/a/mRNedcW
2. Also can you please share with us the exported AMP optional panel settings once? So that we will import it at our end and check the issue once and get back to you accordingly to resolve it. Here is the reference tutorial of it: https://ampforwp.com/tutorials/article/how-to-import-and-export-the-amp-option-panel-settings/

Sure, I will share you the settings exported file and yes that’s the theme – Facemaster, we are using child theme, I have followed the instructions given in the link and I have exported the JSON file, how do I send it here

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I have shared the JSON file please let me know, what is the issue why we are getting the issue with theme color change

Hi, You can save it and share it as googledrive sharable link, So that we will import it at our end and assist you to fix the issue by analyze them.

Here is the link –

Hi, I have shared the link, please do let me know, where we have gone wrong what’s the reason behind the issue – changing the website colors to default theme color whenever any updates in the AMP plugin settings

Hi, do I need to share the googledrive link again

Please do let me know, do I need to reshare the googledrive link

Hi, Thank you so much for sharing the file. The file is working and we are on this issue and checking the issue. No need to reshare again. We really appreciate your kind efforts toward debugging the issue.

Okay, thank you, please do let us know, what could be the reason behind the issue once you get to know about it,. Thanks again

Hi, You’re welcome. We are debugging the issue and we will get back to you with the info and let you know back what could be causing the issue. We appreciate your kind cooperation in debugging the issue.

Hi, any update on the issue, as we are am still facing the issue if we make any changes or update in the plugin the website colors are changing to default theme color

• This reply was modified 1 year, 8 months ago by impex23.