• Resolved scrat55

    (@scrat55)


    Hello,

    I am thinking of purchasing the plugin, so on my local environment I installed the free version and set it up.

    It is supposed to work on amp pages, however, i do not see any banner to prompt for consent. I can see the code in the source of the page when i inspect the elements at the bottom of the page, but the banner itself is not there.

    Can you please assist? I would like to make sure it works well on amp pages before buying. I am using the AMP plugin by Google.

    Regards.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @scrat55,

    Could you share your URL? Is the AMP plugin integration enabled under Complianz > Integration?

    Please clear cache, as this is the #1 fix for banners not appearing.

    regards Aert

    Thread Starter scrat55

    (@scrat55)

    Hello,

    It was deployed on my local environment. Could that have been the issue?

    The AMP integration was ON, there is not cache on my local environment.

    I will install this on my live site and try there. I will get back to you.

    Regards.

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @scrat55,

    Please read this article; https://complianz.io/amp-integrated-with-complianz/

    It might be an integration with another plugin that might be the issue. Let me know, maybe we can help.

    regards Aert

    Thread Starter scrat55

    (@scrat55)

    Hello Aert,

    I went over the link you sent. I might be missing the shortcode in footer as it is suggested for revoking consent. But I cannot find the short referenced in the link. Can you please tell me where to find the shortcode or paste it in the thread?

    Also the demo page, I tried it in 2 different browsers and in incognito mode and the demo does not work. No banner appears. It looks to be the same as what I had on my dev environment. The code is there, but the banner does not appear. I tried clearing the cache as well on the browser.

    Please confirm that the demo works and the amp integration works before I make a purchase.

    Regards.

    Scrat55

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @scrat55,

    https://demo.complianz.io/amp-demo/?amp

    Should look like: https://snipboard.io/9IqrAb.jpg

    We can help you set-up if needed, please make sure you’re using the correct plugin for AMP, as stated in the article. Because the “official” AMP plugin seems to handle AMP consent differently than the other one, the latter we don’t support yet.

    regards Aert

    Thread Starter scrat55

    (@scrat55)

    Ah that’s what it was. I am using the AMP plugin from Google and not the AMP for WP plugin. That’s where the issue is.

    Do you plan on supporting the AMP from Google plugin anytime soon? The other one does not work with my styles and other issues.

    Also I still do not see that banner on the demo page. Even on my phone.

    Thread Starter scrat55

    (@scrat55)

    @aert Also do you plan on supporting the offices AMP plugin soon? This would help tremendously not to move to another AMP plugin as my theme already works with the official one and the AMP for WP breaks my AMP theme.

    Regards.

    Thread Starter scrat55

    (@scrat55)

    @aert Sorry for the multiple replies.

    On your AMP integration page, it says that this plugin is integrated since version 4.1 with AMP official plugin: https://complianz.io/amp-integrated-with-complianz/

    There is even a link to the official site. It seems that this is currently either not working or not true.

    Can you please confirm.

    Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    @scrat55 We indeed only integrated with the Official AMP plugin. We will investigate the other one.

    We did implement a minor fix on the AMP plugin, which we will release with our next update. If you want to, you can download Complianz including the fix from Github:
    https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/fix-amp-facebook-like-blocking

    Kind regards,
    Leon

    Thread Starter scrat55

    (@scrat55)

    Hello @leonwimmenhoeve,

    You said that you integrated with the official plugin. You mean the one by Google?

    Because I tried it on my live site and it did not work.

    What was more strange is that AMP plugin by Google was ON in the integration settings, and the code was on the AMP page but it was hidden. There was a parameter set to hidden. When I deleted that from the chrome dev tools, the banner appeared. Although I could not interact with it.

    Regards.

    Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    @scrat55 Yes, we’re talking about this plugin: https://www.ads-software.com/plugins/amp/

    Could you share an URL of your site where we can see the issue (with the AMP integration enabled)?

    Kind regards,
    Leon

    Thread Starter scrat55

    (@scrat55)

    @leonwimmenhoeve

    Hello, thank you for the clarification.

    I’ve enabled the plugin with the Official AMP by Google. The integration is also on: https://snipboard.io/Z6lkuj.jpg . I’ve also purged all my caches and purged the CloudFlare cache as well.

    Here is an example article with the plugin enabled in AMP: https://fully-booked.ca/reviews/my-best-friends-exorcism-review-grady-hendrix/amp/

    Regards.

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @scrat55,

    You can see a screenshot here: https://snipboard.io/MGSeY7.jpg

    It seems to work, if you need any further help, please ask!

    regards Aert

    Thread Starter scrat55

    (@scrat55)

    @aert hello,

    Thank you for confirming. I understood what the issue was.

    I enabled the GDPR compliance but I am located in Canada. So the banner did not show up for me. Once I tried to visit that page via a VPN from EU it worked.

    The confusion came during the setup where I had to select which compliance I wanted to enable.

    Once I selected GDPR, under the selection in the wizard, it said that the selection will apply to all regions (if I remember correctly). So I expected to see it from my location.

    Thank you again for checking!

    Regards.

Viewing 14 replies - 1 through 14 (of 14 total)
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