amp plugin Error

  • Resolved tahrir20

    (@tahrir20)


    1 month ago

    this error apear in setting of amp plugin

    please help me

    {
    "message": "Cannot read properties of undefined (reading 'prevOffset')",
    "stack": "TypeError: Cannot read properties of undefined (reading 'prevOffset')\n at jM (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:8:4990)\n at PM (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:8:5783)\n at eO (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:26:1053)\n at Ap (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:1:355134)\n at Lc (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:1:414075)\n at ma (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:1:403327)\n at qa (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:1:403255)\n at Aa (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:1:403118)\n at pa (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:1:399953)\n at ba (https://pelak5.ir/wp-content/plugins/amp/assets/js/amp-settings.js?ver=b567fc663892cfaf251e:1:398509)"
    }
    • This topic was modified 1 month ago by Jan Dembowski. Reason: Formatting
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @tahrir20

    Thanks for contacting us. It looks like you’re having trouble accessing your settings. This could be due to a conflict between the AMP plugin and another plugin on your site. To help pinpoint the conflicting plugin, I recommend using the Health Check & Troubleshooting plugin.

    To narrow down further, could you use the Health Check & Troubleshooting plugin and enable its troubleshooting mode.

    This mode disables active plugins and switches to a default theme safely since it only affects the experience of the logged-in user.

    We hope this helps!

    crahman332

    (@crahman332)

    My Site Health Status Report says in the Performance Section, One or more plugins are not serving static assets with an effective caching strategy. And in the Compliance Section, One or more plugins are not confirming to the Consent API.

    Plugin Support Milind More

    (@milindmore22)

    Hello @crahman332

    Please check AMP specific site health issues, additionally please follow the below step by step guide to self debug using health check and troubleshooting plugin.

    1. Install and activate the Health Check & Troubleshooting plugin.
    2. Navigate to Tools > Site Health > Troubleshooting.
    3. Enable trouble shooting mode
    4. Visit Appearance-> Themes -> Activate Your theme
    5. Visit Plugins-> Installed plugins -> Activate AMP plugin
    6. Visit plugin -> installed plugins and activate one of the plugin (only one at a time) which was active on your site
    7. Check AMP Page version of your page which caused the issue
    8. Do you found that issue?
    9. if yes then you found culprit report back to us, or check that plugins settings
    10. if not continue from step 6

    We hope the step by step guide can help you better!

    Plugin Support Milind More

    (@milindmore22)

    Hello @crahman332 and @tahrir20

    To help debug and find the root cause of the issue, please share your site health information using this Google Form.

    crahman332

    (@crahman332)

    Ok. Thanks for advise.

    Plugin Support Milind More

    (@milindmore22)

    Hello @tahrir20 As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 6 replies - 1 through 6 (of 6 total)
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