• Resolved muyyud

    (@muyyud)


    J’ai déjà installé le plugin il y a quelques semaines pour le tester. Il a trèsbien fonctionné. Puis je l’ai désinstallé. Comme j’ai enfin décidé de de basculer le site en AMP, j’ai réinstallé le plugin j’ai une page “AMP settings” vide.
    Je n’ai pas d’erreur JS sur la console du navigateur. J’ai installé Health Check & Troubleshooting et j’ai activé le dépannage sur AMP mais la page “AMP settings” est restée vide.

    Cordialement,
    Muyyud

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thanks for reaching out, hopefully we can assist. If you’re like to share the following we can investigate this further:

    1. Your Site Health information. You can share privately via this form if preferred
    2. Does the same occur from a Chrome browser incognito window
    3. Did you select a core WordPress theme active while in troubleshooting mode using the Health Check & Troubleshooting plugin?
    Thread Starter muyyud

    (@muyyud)

    Bonjour,

    Voici les réponses à vos questions

    1 – fait
    2 – oui
    3 – oui j’ai utilisé le thème “Twenty Twenty”

    Merci,

    Thanks for performing the above checks and sharing your experience. As the same occurred while using the Health Check & Troubleshooting plugin can you try to uninstall and reinstall the AMP plugin from the WordPress plugin repository once more? As this occurred after a reinstall previously there may have been something that went wrong during that particular update.

    If the same occurs once more please share any browser console errors that may appear.

    Thread Starter muyyud

    (@muyyud)

    Bonjour,

    je viens de désinstaller et réinstaller le plugin et j’ai toujours le même bug et rien sur la console js. J’ai fait la manipulation sur une fenêtre privée de Chrome.

    Cordialement,
    Mouloud.

    Thanks for providing an update. While another user reported a similar issue the I don’t see much similarities other than the Yoast plugin is active on both sites.

    So we can troubleshoot this further can you try and temporarily switch themes and inform me if the same occurs?

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘“AMP settings” vide après réinstallation du plugin’ is closed to new replies.