“An account is already registered” not showing

  • Hey guys,

    I’m facing an issue with my woocoommerce Store listed below:

    An account is already registered with your email address. Please log in.

    Above message is not showing while user enter their email on checkout page. Everything working fine if user already registered but above text is not showing.

    Help me guys to get resolved this.

    Thanks
    Dev thakur

Viewing 4 replies - 1 through 4 (of 4 total)

  • I’m not sure I understand your question.

    The way I understand it is, if a registered user (but who is not signed in) is checking out, you expect this message to be displayed to prompt the user to log in. But the info is not displayed and the user can checkout.

    If I understood your question correctly, then this may be happening because you have Guest Checkout enabled. Please see: https://woocommerce.com/posts/guest-checkout-right-for-store/

    Thread Starter dev727t

    (@dev727t)

    Hey George Appiah(@gappiah)

    Thanks for your reply on this.

    See, everything is working fine. Guest Check out is disabled. The only thing is there is that while existing or registered user checking out with their same email they have registered before on checkout page and after clicking proceed to pay then it should promt a message to the user that “An account is already registered with your email address. Please log in.” if they are already registered instead of this, page automatically scroll to up.

    Now it’s clear to you?

    Please revert back.

    Thanks
    Dev Thakur

    What you said is exacly what I understood and described above.

    So… do you have Guest Checkout enabled in your Woocommerce settings?

    Thread Starter dev727t

    (@dev727t)

    Hey George Appiah (@gappiah)

    Please Open the URL: https://snipboard.io/KZoRL5.jpg

    Thanks
    Dev Thakur

Viewing 4 replies - 1 through 4 (of 4 total)
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