An error has occurred in the rating

  • Resolved spolusmesilnejsi

    (@spolusmesilnejsi)


    3 years, 7 months ago

    Hello, I′m an user of your application Yoast SEO – free version.

    I got a little bit surprised because there is an error in the system after the last update I have made.

    Seems like “An error has occurred in the rating ‘introductionKeyword'”.

    and keyphraseLength, keywordDensity, metaDescriptionKeyword, subheadingsKeyword, textCompetingLinks, textImages, externalLinks, internalLinks, urlKeyword too.

    Everything else (MetaDescription, TextLength…) is working.

    Please, may you help me? There is a screenshot as an evidence. Thank you so much.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support devnihil

    (@devnihil)

    @spolusmesilnejsi We’re sorry to hear you are experiencing this issue on your site.

    Can you please confirm you are using the most recent release of Yoast SEO version 16.7? You can learn more about updating here: https://yoast.com/help/how-can-i-update-my-free-plugin/

    Also, can you confirm you are using WordPress 5.7.2? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/

    If you update to the most current version of WordPress and Yoast SEO, does this resolve the issue?

    If you have confirmed both WordPress, Yoast SEO, and all of your site’s other plugins and themes are up to date and the problem is still occurring, we would next recommend performing a conflict check. A plugin or theme conflict can sometimes cause functionality problems, errors, or unexpected behavior from the plugin. If you are unfamiliar with checking for conflicts, we have a step by step guide on how to check for conflicts available here: How to check for plugin conflicts.

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    Can you please confirm you have performed a complete conflict check by disabling other plugins, and resetting the theme to a default such as TwentyTwentyOne and let us know the results?

    If you do not feel comfortable to do this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    Hello,

    i have the same problem (im not sure, that its happened after YOAST update). Theme and all plugins are up to date.
    There is only 1 waiting update for WordPress 5.8.
    Here is a link with screenshot https://ibb.co/pWzg6N5
    (its in Slovak language, but its the same problem = error has occured….)

    Thank you in advance

    • This reply was modified 3 years, 7 months ago by palko.
    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    We are sorry to hear that you’re having trouble using Yoast SEO when the Slovak language is selected on your site @palko.

    The issue you’re currently experiencing is a known bug specific to Yoast SEO v16.7 and as such, we released a hotfix in our GitHub development repository only. You could find the relevant version here: https://github.com/Yoast/wordpress-seo/releases/tag/16.7.1-slovak-hotfix

    You’ll need to delete the current Yoast SEO plugin from your website and reinstall the v16.7.1 manually and that shall fix the issue for you.

    Thread Starter spolusmesilnejsi

    (@spolusmesilnejsi)

    Yes, when I reinstall to the older version, everything is ok. I have slovak language too.

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hi @spolusmesilnejsi

    Thanks for confirming you are using the Slovakian language as well.

    The issue you’re currently experiencing is a known bug specific to Yoast SEO v16.7 for that language, and we’ve released a hotfix in our GitHub development repository only.

    You could find the relevant version here: https://github.com/Yoast/wordpress-seo/releases/tag/16.7.1-slovak-hotfix

    You’ll need to delete the current Yoast SEO plugin from your website and reinstall the v16.7.1 manually.

    Could you check if the content analysis then works as expected?

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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