• Resolved mithunkar2004

    (@mithunkar2004)


    Everytime I try to click on any option or even enter an api key with this plugin, I am met with this error,

    “An error occured while updating the options.

    <small>For more information, check?your console. You might also want to check your?PHP Error Logs.</small>”

    I looked into my console and found the following …

    JQMIGRATE: Migrate is installed, version 3.4.1
    /(optional)/wp-json/wp/v2/users/me?context=edit&_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    admin.php:1 Uncaught (in promise) Object
    /(optional)/wp-json/nfd-help-center/v1/capability?_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    /(optional)/wp-json/mwai/v1/openai/incidents:1 Failed to load resource: the server responded with a status of 404 ()
    /(optional)/wp-json/newfold-notifications/v1/notifications?context=wp-admin-prime&_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    admin.php:1 Uncaught (in promise) Object
    /(optional)/wp-json/mwai/v1/settings/update:1 Failed to load resource: the server responded with a status of 404 ()
    index.js?ver=1692898527:2 An error occured while updating the options. Object
    (anonymous) @ index.js?ver=1692898527:2
    /(optional)/wp-json/mwai/v1/settings/update:1 Failed to load resource: the server responded with a status of 404 ()
    index.js?ver=1692898527:2 An error occured while updating the options. Object
    (anonymous) @ index.js?ver=1692898527:2
    /(optional)/wp-json/mwai/v1/settings/update:1 Failed to load resource: the server responded with a status of 404 ()
    index.js?ver=1692898527:2 An error occured while updating the options. Object

    Can someone help me figure out what this means and how I should proceed in trying to get the chatbot feature working as that is the main goal of this plugin for me?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Val Meow

    (@valwa)

    Hey @mithunkar2004 ! ??

    Sometimes other plugins like to mess with AI Engine. The best way to troubleshoot would be to deactivate all the other plugins first, making sure AI Engine works properly on its own. Then re-enable the others one by one until you find the one causing issues. ??

    It’s possible that optimization or cache-related plugins would cause this behavior ?

    Thread Starter mithunkar2004

    (@mithunkar2004)

    Hi, I tried that and even when the only plugin I have is the AI engine one, I am getting the same problem. I don’t know if it helps but the error looks like this,

    /(optional)/wp-json/mwai/v1/openai/incidents:1 Failed to load resource: the server responded with a status of 404 ()
    /(optional)/wp-json/wp/v2/users/me?context=edit&_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    /(optional)/wp-admin…ngs&nekoTab=tab-2:1 Uncaught (in promise) Object
    /(optional)/wp-json/mwai/v1/settings/update:1 Failed to load resource: the server responded with a status of 404 ()
    index.js?ver=1692898527:2 An error occured while updating the options. Object

Viewing 2 replies - 1 through 2 (of 2 total)
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