An error occurred, please try again or try an alternate form of payment.

Hi @mediaworksweb,

Could you please let us know which payment gateway are you using on your site? It would be great if you can share a payment gateway plugin copy or the link with us so that we can check once by installing that plugin.

Please do share the same so that we can assist you in a better way.

Regards,
Kenil Shah

Hello,

Payment Getway info:

WooCommerce Intuit Payments Gateway

https://woocommerce.com/products/intuit-qbms/?quid=0292757f21ec9a5038a722bd3a628e58

They have a 30 day money back guarantee if you need to purchase it.

Thank you,
Mark

I am also getting this message:

[PMT-4000] currency is invalid.

Hi @mediaworksweb,

It would be great if you can share a plugin copy with us by emailing us on “support at tychesoftwares dot freshdesk dot com” so that we can check once.

Regards,
Kenil Shah

Hi Kenil,

I sent the plugin via email.

Hi @mediaworksweb

Thank you for sharing the plugin copy.
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As we informed you in the ticket that we have checked the Intuit Payment Gateway documentation and found that this payment gateway accepts only the USD currency. Here you can see: https://prnt.sc/xcic09 ?And the currency which you are trying to pay is Canadian. So, the error which is showing is related to the currency which is not accepted by Intuit payment gateway.
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Do let us know if you have any further queries.

Regards,
Shasvat shah