An error occurred while installing your license key

  • Resolved matk33

    (@matk33)


    8 months, 3 weeks ago

    Hi,

    seems like many people are having issues when trying to install license. Having the following error “An error occurred while installing your license key”

    In my case it was due to a url discrepancy between my sites and the admin.

    The regular site is https://www.domain.com but the wp_admin is https://domain.com. So to bypass the activation issue, when trying to activate the plugin, I manually added the www to the url, then enter the activation info and it worked right away.

    Hope this can help someone.

    Mat

Viewing 1 replies (of 1 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @matk33,

    Thank you for reaching out and sharing this with us.

    We will keep this in mind for any similar issues that come up for customers with a similar setup.

    Thanks,
    Mark.

Viewing 1 replies (of 1 total)
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