An error occurred while processing your request

  • Resolved thecreator01

    (@thecreator01)


    2 months, 2 weeks ago

    Hi, I have a wordpress multisite network and blogvault seems to be quite useful for backing up and restoring subsites. However, after updating your plugin, users started getting the error “An error occurred while processing your request” when they logged in and they can’t log in.

    When I deactivate your plugin, everything works fine. Could you please check?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kousik

    (@kousikbv)

    Hey,

    We request you write to us at support[@]blogvault[.]net and our team will assist you by reviewing this.

    This is happening on our sites as well. If we disable the blogvault plugin we can login fine. This needs fixed ASAP.

    Plugin Support Sai Sanjay G

    (@saisanjayg)

    Hey,

    We apologize for the inconvenience caused.

    We have sent you an email. Please reply to the email and we will assist you further.

    Plugin Support Sai Sanjay G

    (@saisanjayg)

    We wanted to address that the issue has been identified and resolved with the newer version of our plugin 5.73.

    We are pushing the update out to all sites from our end.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.