An error occurred while retrieving your product feed. Please try again later.

Hello @mossage,

Thank you for reaching out.

I understand about the issue you are facing. The product feed page does quite a bit of processing, and might take a while for it to be displayed when the number of synced products is large. It’s probable that the script has timed out, which we’ve seen in some cases with similar error messages.

Those cases were resolved by increasing the maximum execution time of PHP scripts by setting the max_execution_time config and also increase the memory_limit settings in the php.ini file.

It might also help if you take a look at the server logs if the same error appears after making these changes.

Let us know how it goes.

Increased all values what should I do next to make it run again?

Hey @mossage,

It seems there’s an issue with the Google Merchant Center connection. You can resolve the issue by completely disconnecting the current connection and setting it up afresh. Here’s how:

• Go to this debug page: example.com/wp-admin/admin.php?page=connection-test-admin-page (replace example.com with your domain)
• Under Merchant Center, click MC Disconnect
• Under Google Account, click Disconnect Google Account
• Go to Marketing > Google Listing & Ads and initiate a fresh connection.

That should fix the syncing issue. If this make no difference, please can you share a copy of the following:

• System Status Report: Navigate to WooCommerce → Status. Select Get System Report and then Download for Support.
• Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

You could copy and paste your reply or share it via Mozilla Community Pastebin and share the link here. This will help us investigate further and provide you with a more accurate solution.

Please keep us updated on your progress. We’re here to help!