An error occurred while trying to download the file. Please try again

  • Resolved djixas

    (@djixas)


    1 year, 10 months ago

    Hi, like this guy, I get the same error, but i do and always used HTTPS

    https://www.ads-software.com/support/topic/error-with-shortcode-downloads/

    Error: “An error occurred while trying to download the file. Please try again.”

    But if I click on error itself, it starts the download process, latest WP and Plugin versions,

    EDIT: IT works fine on EDGE, but the issue is on Vivaldi it seems, logged in user.

    • This topic was modified 1 year, 10 months ago by djixas.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter djixas

    (@djixas)

    Is it maybe possible to “disable” the smart downloads or whatever that feature is, which loads from 0 to 100% on site itself rather than just linking to file so browser can handle this and not plugin.

    Plugin Author Razvan Aldea

    (@raldea89)

    Hello @djixas ,

    Tested on Edge, Firefox, Safari & Vivaldi but seems that is all good. One thing though, seems that the AJAX request for logging the download received an 403 status, meaning that access is denied. This may be caused by some security plugin.

    For now, the XHR download can be disabled by adding a hook in your child theme’s functions.php :
    add_filter( 'dlm_do_xhr', '__return_false' );

    Warmly,
    Razvan

Viewing 2 replies - 1 through 2 (of 2 total)
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