An error updating Burst Statistics disabled my WP dashboard

  • Resolved HGG

    (@hopeandgraceint)


    1 month, 1 week ago

    In updating my plugins, there was an error with Burst Statistics – Privacy-Friendly Analytics for WordPress.

    It disabled my dashboard and I get the same error message when I try to log in or use the “recovery mode” link found in the email sent to me by WP:

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    When I try to access the page where the error was caught, I get the same error message

    I just want to disable this plugin.

    Error Details: An error of type E_PARSE was caused in line 695 of the file… /home/hopean7/public_html/wp-content/plugins/burst-statistics/class-admin.php. Error message: syntax error, unexpected ‘)’

    • This topic was modified 1 month, 1 week ago by HGG.

    The page I need help with: [log in to see the link]

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  • Thread Starter HGG

    (@hopeandgraceint)

    The title of this post should be An error updating Burst Statistics disabled MY WP dashboard

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    As there hasn’t been an update recently, it’s most likely that something went wrong on your server when unpacking the zip file.

    I would recommend to go to your site using ftp or a file manager, then delete the burst-statistics folder from wp-content/plugins.

    Then you can install a fresh copy from the repo.

    Let me know if that helps!

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