An installation already exists. To re-install please uninstall installation!

  • The following errors were found :
    An installation already exists at https://artcarter.com as per our records. To re-install the application please uninstall the existing installation!

    I have a website: https://www.artcarter.com (Is no a WordPress Website)

    I created a subdomain called “newwebsite”, and installed WordPress at /artcarter.com/newwebsite/wp

    I created a great website in WordPress, exported it as a TAR File, and deleted the subdomain, all WP Directories included WP Databases, and backed up ArtCarter.com completely.

    For all intense and purposed WordPress should be deleted. When I go to install WordPress using Softaculous, I get this error?

    The following errors were found :
    An installation already exists at https://artcarter.com as per our records. To re-install the application please uninstall the existing installation!

    Any suggestions on how to get around this?

    Art Carter

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    We don’t really have any control over third-party installers like the one you’re using, so I recommend contacting your hosting provider about this.

    Alternatively, you should have no trouble with a manual installation: https://codex.www.ads-software.com/Installing_WordPress

    I have a website: https://www.artcarter.com (Is no a WordPress Website)

    Just check source of this site, shows WordPress structure. There seems to be WordPress installed on root as well and hence the error.
    Please check in you file manager in root we folder(www), you should see the wp-includes, wp-content confirming the same.
    If you need to update the same installation with new site, you would need to remove the existing installation same way you installed it i.e. either manually or through Softaculous equivalent and then install the new site there at root.

Viewing 2 replies - 1 through 2 (of 2 total)
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