An investigation into the matter is pending – Cookie table

  • Resolved Efs

    (@stevendigital)


    1 year, 10 months ago

    Hello,

    I would like to ask what the message inside the cookie tables stands for.

    The message on the right side of the table says: An investigation into the matter is pending.

    I checked the documentation and could not find anything else.

    Best Regards

    • This topic was modified 1 year, 10 months ago by Efs.
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  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @stevendigital,

    This message appears when a certain Cookie or Service is listed on CookieDatabase.org, but when not all of the information about that Cookie or Service (such as its’ functionality, purpose and retention period) is available at the moment.

    If this also occurs for well-known cookies that have already been described on CookieDatabase.org though, a good example being Complianz’ own cookies; you would likely have to perform another Sync with CookieDatabase (Wizard > Consent > Cookie descriptions) to correct these.

    Kind regards, Jarno

    Thread Starter Efs

    (@stevendigital)

    Hello @jarnovos,

    Thank you for your immediate reply. I will check the cookie descriptions resync, that you suggest and let you know.

    Best Regards

    • This reply was modified 1 year, 10 months ago by Efs.
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