An order repeatedly triggers woocommerce_deliver_webhook_async wc-admin_import_o

Hello @yrj414,

Thank you for reaching out!

We opened a webhook for order update
I found that the same order was triggered repeatedly in the scheduled action.

This doesn’t necessarily mean there’s a problem. May I ask what kind of order update action you’re performing? Perhaps it triggers the order update twice. :?)

Could you also share a screenshot of your Order storage settings in WooCommerce → Settings → Advanced → Features?

Link to image: https://d.pr/i/gAevAm

If you don’t already have a screenshot service installed, here are a few free options: 

• https://snipboard.io
• https://skitch.com/
• https://getcloudapp.com/

Look forward to hearing back from you.

My colleague created the order using the api. But woocommerce_deliver_webhook_async and wc-admin_import_orders in webhook are constantly triggered.

https://snipboard.io/XLt8lW.jpg

• This reply was modified 1 year, 4 months ago by yrj414.

Hello @yrj414,

It looks like your issue might be related to the way the API is interacting with your WooCommerce site. The repetitive triggering of woocommerce_deliver_webhook_async and wc-admin_import_orders could be due to a loop in the API call or a possible bug.

To help us investigate this further, could you please provide additional details about the API call your colleague is making? Specifically, it would be helpful to know the exact API endpoint being used, and the payload being sent.

Also, please check the logs for any errors or warnings related to these webhook events. You can find these logs in WooCommerce -> Status -> Logs.

Once we have this information, we’ll be able to assist you more effectively.

Looking forward to your response.

https://snipboard.io/9mJT2o.jpg

I only know that my colleagues called these webhooks. I just turn it off so it doesn’t trigger multiple times

Hi @yrj414

Did disabling the API access resolve the issue, or are you still experiencing it?

Looking forward to your response.

Thanks!

But my colleagues need to use these webhooks

Hi there @yrj414 ??

Kindly note that if by disabling the API access, the issue is resolved, that means that the culprit is found with the implementation of linking uchat.com.au to the store.

Feel free to reach out to its support channel (linked here), as they would be in a better position to assist you.

I trust that points you in the right direction, but if you have more questions, let us know.

We’re happy to help.