An unexpected error occured

Can you provide any logs?

don’t know how to find them – just let me know how to get “logs’ and i’ll find it and send it to you now.

If you are on a shared hosting the logs should be in your cPanel.
Cant help unless I know more about your hosting.

i’m on shared hosting – Godaddy

https://support.godaddy.com/help/article/1197/working-with-error-logs

thanks a lot – so i’ll enable the error log and wait 24 hours then get back to you here with logs.