An unexpected error occurred.

  • Resolved SarahMcLeod

    (@sarahmcleod)


    8 years, 5 months ago

    Hi I am on a new VPS server, Apache 2.4 and PHP 5.5
    I have setup new domain accounts in WHM and have manually set up WordPress on both main and subdomain setups.
    All my WordPress Setups have the same problem, no access to outside links including www.ads-software.com

    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /home/”server”/public_html/HandySiteTool/wp-admin/includes/plugin-install.php on line 83

    I have checked line 83,

    ) );

get_current_screen()->set_help_sidebar(
	'<p><strong>' . __('For more information:') . '</strong></p>' .
	'<p>' . __('<a href="https://codex.www.ads-software.com/Plugins_Add_New_Screen" target="_blank">Documentation on Installing Plugins</a>') . '</p>' .
	'<p>' . __('<a href="https://www.ads-software.com/support/" target="_blank">Support Forums</a>') . '</p>'
);

get_current_screen()->set_screen_reader_content( array(
	'heading_views'      => __( 'Filter plugins list' ),
	'heading_pagination' => __( 'Plugins list navigation' ),
	'heading_list'       => __( 'Plugins list' ),
) );

    I also have a Problem with WordPress News
    RSS Error: A feed could not be found at https://www.ads-software.com/news/feed/. A feed with an invalid mime type may fall victim to this error, or SimplePie was unable to auto-discover it.. Use force_feed() if you are certain this URL is a real feed.
    RSS Error: WP HTTP Error: SSL certificate problem: self signed certificate

    I have noticed this problem in the forums many times, but with no real fix.
    I have been over my server, adjusted site memory limits, but I can not fix this problem, which also means my plugins can not be activated, or connected to my mainWP Control Site as well.

    I also compared the same wp-admin/plugin-install.php file in am unactivated WordPress upload and it is the same.

    Can you please help me out. This is just one of my sites:
    https://handysitetool.sarah-mcleod.com/

    If we can fix this one site, hopefully I can copy and replace all installations, as I have a ton of work ahead of me. And yes I have had my Support look over my server and CPanel setup and I have read through support documentation and forum.

    Thank You if you could help me out I would be grateful.
    Sarah McLeod

Viewing 12 replies - 1 through 12 (of 12 total)

  • Hi, Sarah, & welcome to the WordPress support forum. This sounds suspiciously like a file permissions problem to me. Can you tell us the user & group that owns the files in your WordPress site?

    Usually WordPress files are owned by the webserver, which in Apache, by default, is generally www-data. Sometimes the user (in your case handysitetool), owns the files, in which case, you’ll need to make that user a member of the webserver group, or change the user to the webserver, i.e., www-data, if that’s your default setting.

    Please reply w/the user & group owner of your files, & we’ll be able to help more.

    Thread Starter SarahMcLeod

    (@sarahmcleod)

    Non of this made sense to me, so I contacted my Server support again and allowed them into one of my WordPress Sites to see what the problem was.

    After 2 hours working with Support, the problem was solved from the server php.ini file and a few other tweaks he also done to the system for speed and timeout problems. Now it is all working fine. I can not tell you exactly what was done, but here’s hoping it stays working.

    Thread Starter SarahMcLeod

    (@sarahmcleod)

    Thanks Sarah

    Same issue with me, i changed the sites php version and fixed it !

    • This reply was modified 7 years, 8 months ago by Nektario.
    • This reply was modified 7 years, 8 months ago by Nektario.

    What exactly did you changed?
    the actual version of php or something in the ini file?

    thanks

    An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. i got this error.how to solove this problem

    Same problem here.

    What did you change @nektarios ?

    Sorry i was busy and just saw the update post, i changed my sites php from 7.13 to 7.017 and it fixed there are also fpm and fastCGI settings that might need some tweaking but not in my case, take notice i have a VPS so i have access full access and am doing changes in plesk control panel. If you have a hosting package you might not have this access and will need to speak with your servers support about this.

    • This reply was modified 7 years, 8 months ago by Nektario.
    • This reply was modified 7 years, 8 months ago by Nektario.
    • This reply was modified 7 years, 8 months ago by Nektario.

    Thanks @nektarios,
    I fixed it by increasing the upload_max_filesize from 8M to 16M.
    Cheers.

    Great to hear @gonzothebest

    Hello,

    An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration.

    An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. how to solve this problem

Viewing 12 replies - 1 through 12 (of 12 total)
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