An unexpected error occurred. Something may be wrong with www.ads-software.com

  • Hi all,

    This morning I have been having all sorts of trouble updating plugins through admin. It’s over 3 sites on 2 different hosts. Some just can’t update and hang and I get the scheduled maintenance page.

    The third site had real trouble just loading the updates page and I see the message :Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /home/theevery/public_html/wp-admin/includes/plugin-install.php on line 77:”

    I didn’t see this message on the other sites, but it’s pretty coincidental that I’ve had so much trouble updating plugins on 3 sites at the same time, normally no problems.

    Anyone got any ideas?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

  • Do all three sites use any of the same plugins and/or themes?

    One site could have had an issue with a core update (perform an manual update).

    One site could have had an issue with a theme and current version of WP or plugins. (switch to default theme to test).

    One site could have an issue with one or more plugins. Deactivate all, activate one at a time, each time testing site.

    Any combination of these issues could be occuring on any of the sites.

    A most common problem is not disabling all server cache while performing site maintenance.

    Thread Starter peter1

    (@peter1)

    Thanks for that, yes there are the same plugins on these sites, though there are also different ones, and they do use 3 different themes.

    I haven’t heard about disabling server cache though so definitely didn’t do that, though I do have them on 2 different hosts. Don’t know how to do that, will have to find out.

    If it’s not a plugin, then ask host. If is a plugin, review which and see how to turn off prior to site maintenance.

    Thread Starter peter1

    (@peter1)

    Just contacted my host they tell me there’s no server caching that I need to disable. (Hostgator).

    You didn’t mean to clear the cache on caching plugins did you?

    Yes, but a host can cache a site also.

Viewing 5 replies - 1 through 5 (of 5 total)
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