An unexpected error occurred. Something may be wrong with www.ads-software.com or this

does

nslookup rest.akismet.com
or
host rest.akismet.com

work from command line?

$ host rest.akismet.com
rest.akismet.com has address 66.135.58.61
rest.akismet.com has address 66.135.58.62
rest.akismet.com has address 72.233.69.88
rest.akismet.com has address 72.233.69.89

You can check server status in akismet settings as well
and there is a link to their status page

You can try traceroute rest.akismet.com from yourserver too in case of network problems

root@dwhs25 [~]# nslookup rest.akismet.com
Server: 66.249.137.215
Address: 66.249.137.215#53

Non-authoritative answer:
Name: rest.akismet.com
Address: 72.233.69.89
Name: rest.akismet.com
Address: 66.135.58.61
Name: rest.akismet.com
Address: 66.135.58.62
Name: rest.akismet.com
Address: 72.233.69.88

Also now the akismet is working but the plug ins still give the same error:

An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.

does YOURSITE/wp-admin/admin.php?page=akismet-key-config
show that
Akismet server Network Status
66.135.58.61 Accessible
66.135.58.62 Accessible
72.233.69.89 Accessible
72.233.69.88 Accessible

and API key is correct?

Can your WP installation make remote HTTP requests? I.e. check for plugin/theme updates?

PHP curl extension is enabled?

Akismet server Network Status
66.135.58.62 Accessible
66.135.58.61 Accessible
72.233.69.89 Accessible
72.233.69.88 Accessible

Yes that works, but no the theme will now show updates or search for new ones.

I don’t think my WP can make http requests.

php curl is enabled but may be broke, do you know a way I can test it?

I also show this error:

[error] [client 76.167.142.80] (12)Cannot allocate memory: couldn’t create child process: /opt/suphp/sbin/suphp for /home/ecommerc/public_html/index.php, referer: https://www.ecommerce-web-hosting.com/wp-admin/admin.php?page=akismet-key-config
[Tue Jun 11 16:07:00 2013]

Also here is the php info page:
https://www.ecommerce-web-hosting.com/info.php

>php curl is enabled but may be broke, do you know a way I can test it?

its enabled and works, by showing all 4 akismet servers acessible PHP has made a request to each server ( /verify-key ) and got a response

You have suhosin, sometimes it can be paranoid, try temporarely put it into simulation mode or disable and check if your problems will be gone.

And your suphp error, i cant tell anything , cos i never used suphp, but its better to check too why it cannot fork a child process

I found it!

Strange I disabled the firewall and even shut down iptables but it wasn’t until I added the WordPress API IP: 72.233.56.139 that is connected right away.

Still a mystery how WP got blocked but now I know next time.

Thanks so much for the help!

SOLVED

Hi ..I faced the same issue and here’s my solution:

1) Run virus scan through C-panel and found an add-on domain infected, as I had installed a torrent-downloaded premium theme into it.

2) Removed the add-on, cleared the sub-directory, and scanned again.

3) Asked the hosting provider to unblock port 80.

NOTE: Most of the hosting providers automatically block port 80, when they find any malicious file in auto-scans. so write them to unblock it.

@ac100 – it’s great you want to help out here, but please don’t repeatedly post this same solution in multiple threads when they are already solved.

@dwhswebhosting were to add *WordPress API IP: 72.233.56.139*, I am also having same problem.

@akash Ch Gupta you need to add this at the server level.

I would contact your hosting company and ask them to whitelist: 72.233.56.139