An unexpected error occurred. Something may be wrong with www.ads-software.com or this

Despite how it sounds, that typically means that the server is running an out of date version of OpenSSL.

The current version is 1.0.2e, so I recommend asking your hosting provider what version is active on your current server (don’t ask them if it’s the latest, specifically ask them which version).

thank you your information !

centos 6.5 64bit 1.0.1 openssl upgrade to 1.0.2e

i have graded openssl 1.0.2e succesfully

which unexpect error shown

how to find out the problem

Hrm, that should be fine.

What version of PHP?

after update openssl 1.0.2e

i found at phpmyadmin
shown

Apache/2.4.10 (Unix) OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6

php 5.5.19

apache2handler

Apache Version Apache/2.4.10 (Unix) OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6
Apache API Version 20120211
Server Administrator [email protected]
Hostname:Port 112.74.114.146:0
User/Group ftp(14)/50
Max Requests Per Child: 0 – Keep Alive: on – Max Per Connection: 100
Timeouts Connection: 60 – Keep-Alive: 5
Virtual Server Yes
Server Root /usr/local/apache2
Loaded Modules core mod_so http_core prefork mod_authn_file mod_authn_core mod_authz_host mod_authz_groupfile mod_authz_user mod_authz_core mod_access_compat mod_auth_basic mod_reqtimeout mod_filter mod_mime mod_log_config mod_env mod_headers mod_setenvif mod_version mod_proxy mod_proxy_connect mod_proxy_fcgi mod_ssl mod_unixd mod_status mod_autoindex mod_dir mod_actions mod_alias mod_rewrite mod_fastcgi mod_php5

Is this a publicly accessible site, or is it locally hosted on your computer or local network?

it is publicly domain and live

What’s the URL?

https://www.oba-asiashop.com/

https://www.oba-asiashop.com/info.php

try

Hm, I do see everything I should be seeing, unless I’m glancing over anything, it is a bit late.

While on the one hand I think OpenSSL 1.0.1 shouldn’t be a problem, 1.0.1e was released in 2013.

Would you be able to update that to 1.0.2e?

i upgraded and openssl version shown 1.0.2e

[root@iZ945g1cs9cZ openssl-1.0.2e]# openssl version
OpenSSL 1.0.2e 3 Dec 2015

Your info is still showing 1.0.1e.

Restart Apache and/or just PHP?

i have restart the server two times.

ok Now stop server and boot again

Ok, if done properly, the OpenSSL section in your phpinfo should no longer list “OpenSSL 1.0.1e-fips 11 Feb 2013”.

still openssl version shown 1.0.2e
but info.php shown

Apache/2.4.10 (Unix) OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6

add new plugin shown unexpected error