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Hi,

Can you post your php error logs?, these should be in the root of your site or you can ask your hosts for them. Please use a tools such as pastebin.com to post your log.

Is it secure to post private information here?

You can do a find and replace of your website with something like mysite (I don’t need to see the URL of your site)

here it is: https://pastebin.com/mHsUFLkf

Hi,

Thank you for your php error log.

Can you open the JS console whilst you are are optimising your DB and copy and paste any error messages that you see (again, you can replace the site URL if you wish)

Please see here for a guide on opening the JS console: https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/

No error messages are displayed in js console whilst running wp optimise

Your php log was showing lots of mod_security blocks, can you temporarily try deactivating this module (you can ask you hosts if you don’t know how) and then see if you can optimise your tables?

Tried that, but without result. I’ve noticed that Jetpack detailed stats have also trouble loading.

• This reply was modified 1 year, 6 months ago by magnavision.

In tools >> site health, is your site displaying anything under “critical issues”

Can you also then goto site >> site health >> info >> server, what is your php time limit set to?

PHP time limit: 300

Can you try adding the following to your wp-config.php

set_time_limit(900);

PHP time limit has been set to 900 but unfortunately the issue persists

I am just checking in with my colleague to see if he has any suggestions

@magnavision What is the size of your database? It sounds like either the php processes timed out or insufficient server resource because of your database size.

67,4 MB with a max capacity of 250 MB