An unknown error occurred while converting the images:

  • Resolved baggi-t

    (@baggi-t)


    3 years, 7 months ago

    When I run the bulk conversion I get the error: An unknown error occurred while converting the images: for every image.
    Any suggestions as to why your plugin won’t run on my site?
    Thanks
    Tim

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hello @baggi-t,

    Thanks for your message.

    Please start the Dev Tools console before converting images. Do you have any errors in the Console tab after starting converting?

    Best,
    Mateusz

    Hi,
    I am also receiving this error. In my Dev Tools I can see several errors
    relating to:
    POST /wp-json/webp-converter/v1/regenerate?_wpnonce=c36cc298bc 503 VM1303:1

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @rosstes Do you have any errors in the debug.log file?

    Hi Masteusz
    No, no error in log file, there was an error for another plugin, but not for yours. However I just used the Dev Tools and can see that the conversion has worked and the site is serving WebP files. Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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