@guidaalmeida
Thank you for reaching out!
Yoast has a global support team, so we can only answer your questions in English. Likely, you were not aware of this when creating your topic. We’d still like to help you as fast as possible; therefore, we’ve used Google Translate.
Regarding your topic:
As you can see, eligibility analysis is not loaded. I performed a plugin incompatibility screening, and there is no incompatibility. I already tested it with the tweenty-one theme and the problem remains. Can you help?
Checking the screen record, we understand that the readability analysis is not showing correctly within the Yoast SEO metabox, and you are noticing spinning circles for the readability analysis where you cannot edit Yoast settings. We know how disappointing it is when something doesn’t work as expected. Let’s work through this together.
We understnad you checked it with TwentyOne theme but the issue persists. Could you please confirm if you’ve performed a completed conflict check on your setup by disabling other non-Yoast plugins too?
Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty-Two.
Please test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.
If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts.
Can you please inform us of the results, so we can help you figure out what the problem is?
