• Resolved onurparlar

    (@onurparlar)


    Hello,
    I’m trying to Analytics activation but after complate the steps I’m redirecting to main page of my website. After I reach to Dashboard i’m still seeing as “not activated”.
    I tried many times also I waited new version of plugin couple of times but still same…

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 34 total)
  • Thread Starter onurparlar

    (@onurparlar)

    @jamesosborne do you have any news ?

    Plugin Support James Osborne

    (@jamesosborne)

    @onurparlar Apologies for the delay, and thanks for the perseverance. I can’t say for sure the cause of this issue, but if the same issue is occuring from your other site onurparlar.com we can troubleshoot from that site.

    Using that site can you attempt Site Kit setup with no plugins activated, using a default theme and using a Chrome browser incognito window during setup? Please share any screenshot of any error you encounter, and related console errors or XHR logs.

    Thread Starter onurparlar

    (@onurparlar)

    @jamesosborne hi again…
    what i done…
    I opened one subdomain and install fresh wordpress without any plugins.
    I installed only “Google Site Kit” and I tried to connect again.
    result is same…
    Also I did this things under another domain name…

    after that I Installed fresh WordPress to some sub folder in that domain and tried again…
    result is same…

    Btw I join all notifications of this topic and this is the biggest problem as I seen.

    So what is next steps to fallow?

    Thank you

    @onurparlar thanks so much for your reply back. I know you mentioned not seeing ModSecurity on your cPanel, but would it be possible for you to check with your host directly in case there are security settings that you may not have access to? Your experience sounds similar to this topic where ModSecurity was involved. Please feel free to share what you find.

    Thread Starter onurparlar

    (@onurparlar)

    @reneesoffice thank you for your fast replay…

    I check every security things on my server and I didnt see any block or something.

    And I read other topic and I took screenshot about error what I get when I try to connect…

    Maybe that will lead us.

    View post on imgur.com

    Cheers

    Plugin Support James Osborne

    (@jamesosborne)

    @onurparlar We’ve escalated this issue now, you will find more information at the related GitHub issue below:
    https://github.com/google/site-kit-wp/issues/1114

    I’ll update you as soon as I have any updates. Thanks for your patience.

    Thread Starter onurparlar

    (@onurparlar)

    @jamesosborne & @reneesoffice Hello…

    I have idea about this problem.

    If you have one property its ok but If you have more then one you need to choose which is want to tracking…

    Like mine account I have more then 4.

    I guess thats why creating loop and cant connecting to Analytics…

    Could you check this?

    Thank You

    Plugin Support James Osborne

    (@jamesosborne)

    @onurparlar Thanks for the update. I’m just following up with you to check whether the same issue arises with the latest version of the plugin?

    Thread Starter onurparlar

    (@onurparlar)

    @jamesosborne thank you for respone.
    I checked and still same ??

    @onurparlar thanks for the update. Would it be possible for you to provide us the following to help troubleshoot further:

    1) On the page where you get the error, could you provide us any browser console errors? We are particularly looking for a “WP error” similar to one seen in this image. If you can open the arrows to see the full error message that would be helpful.

    You can provide a link to a screenshot using a service like Imgur or Jumpshare.

    2) In the browser console, could you paste the following copy (googlesitekit.setup) and press return/ enter. This will place details (non-sensitive) about your Site Kit setup on your clipboard. Please paste the contents in your reply.

    Here’s a short video on how to do it. Let us know if you have any questions at any point.

    Thread Starter onurparlar

    (@onurparlar)

    @reneesoffice ;

    This is short view of error info when I pasted your request.

    Thank you

    Thread Starter onurparlar

    (@onurparlar)

    @reneesoffice sorry…
    this is the copy of all text;

    
    {
      "isSiteKitConnected": true,
      "isResettable": true,
      "isAuthenticated": true,
      "requiredScopes": [
        "openid",
        "https://www.googleapis.com/auth/userinfo.profile",
        "https://www.googleapis.com/auth/userinfo.email",
        "https://www.googleapis.com/auth/siteverification",
        "https://www.googleapis.com/auth/webmasters",
        "https://www.googleapis.com/auth/analytics",
        "https://www.googleapis.com/auth/analytics.readonly",
        "https://www.googleapis.com/auth/analytics.manage.users",
        "https://www.googleapis.com/auth/analytics.edit"
      ],
      "grantedScopes": [
        "openid",
        "https://www.googleapis.com/auth/userinfo.profile",
        "https://www.googleapis.com/auth/userinfo.email",
        "https://www.googleapis.com/auth/siteverification",
        "https://www.googleapis.com/auth/webmasters"
      ],
      "needReauthenticate": true,
      "isVerified": true,
      "isFirstAdmin": true,
      "hasSearchConsoleProperty": true,
      "showModuleSetupWizard": null,
      "moduleToSetup": ""
    }
    
    Thread Starter onurparlar

    (@onurparlar)

    @reneesoffice another error message is this one

    @onurparlar a million thanks! Curious, did anything get copied to your clipboard when you did the following:

    2) In the browser console, could you paste the following copy (googlesitekit.setup) and press return/ enter. This will place details (non-sensitive) about your Site Kit setup on your clipboard. Please paste the contents in your reply.

    (video demo)

    @onurparlar thanks so much!

Viewing 15 replies - 16 through 30 (of 34 total)
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