analytics cookie as marketing cookie & add new cookie

  • Resolved bosendorfer

    (@bosendorfer)


    4 years, 3 months ago

    Hi, first of all thanks for this wonderful plugin.
    But I have two problems.

    The first is that by accepting only the Marketing cookies the system also inject the Analytics cookies (which I expect to pass only if I select the Statistics category).

    The second problem is that in the wizard if I try to click “Add new cookie” button nothing happens. While in my case it would be necessary to add _gat which is not detected by the wizard and is added to _gat_gtag_UAxxxxxx when I check site.
    (For the record in the section Services of the wizard I can use “Add new service” button without problems)

    Is there something I can do to solve these two problems?

    Many thanks in advance

    Best regards

    Raf

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @bosendorfer,

    For the analytics being set on “Marketing”, could you post your URL, so we can have a look?

    After clicking on “Add new cookie”, the cookie should be set under “Cookies without selected service”, it will have a random name.

    If you can’t find it, could you have a look if you have any console errors, when trying to add a new cookie?

    regards Aert

    Thread Starter bosendorfer

    (@bosendorfer)

    Hi @aahulsebos,

    Thanks for your replay
    May I send you the URL privately?

    In the meantime I inform you that for the problem of adding a new cookie I have succeeded, deleting all cookies and doing a rescan.

    But the problem of analytics cookies sent with the sole acceptance of the Marketing category persists.

    Best regards

    Raf

    Thread Starter bosendorfer

    (@bosendorfer)

    I try to give you some more indications to facilitate a possible answer.

    The analytics cookies I receive are 4: _ga, _gid, _gat, _gat_gtag_UA_XXXXXXX_1.

    The wizard has arranged them in two different categories: Goole analytics for the first two and Google tag manager for both _gat.

    The behavior when I select the categories is the following:

    – if I select only the Statistics, _ga, _gat, _gat are enabled

    – if I select only the Marketing (without also selecting Statistics) all four are enabled

    Obviously in my tests I delete all cookies before each test.

    I hope this detail can help you understand what the problem could be, what was wrong with the settings.

    Thank you very much in advance,

    Best Regards,

    Raf

    Thread Starter bosendorfer

    (@bosendorfer)

    Hi,

    I managed to solve the problem. I deleted the analytics script manually embedded and made sure it was only handled by your plugin.
    This way analytics cookies are ONLY enabled when I select Statistics.
    One of the cookies, _gat_gtag_UA_XXXXXXX_1., is gone, now I only have the other three cookies that I listed in the previuos message, but it still seems to track correctly.
    I thank you for all your help in these days and I wish you a good day.

    Of course we can mark as resolved!!!

    Raf

    • This reply was modified 4 years, 3 months ago by bosendorfer.
Viewing 4 replies - 1 through 4 (of 4 total)
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