• Resolved nadim322

    (@nadim322)


    code: cURL error 7: Failed to connect to sitekit.withgoogle.com port 443: Connection refused show this massage

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @nadim322,

    Thanks for reaching out. While cURL errors are usually hosting related we can perform some checks to rule out third party plugins or other features from impacting your Site Kit set up or Analytics reporting. Before we do so, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. At what stage does this occur? For example, is this when viewing your Site Kit dashboard or when setting up the plugin, during Analytics connection?
    3. Do you see any warnings or errors when checking your Site Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @nadim322,

    We’ve received your Site Health information, many thanks for sharing. As nothing obvious stands out please share the other information requested above:

    1. At what stage does this occur? For example, is this when viewing your Site Kit dashboard or when setting up the plugin, during Analytics connection?
    2. Do you see any warnings or errors when checking your Site Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    I’m also curious to know if you have any other WordPress sites on the same hosting platform. I ask as Site Kit or the Site Kit service don’t block or require whitelisting of IP addresses. If you have another WordPress site, or if you can create one from a subdomain or subdirectory, I’m curious to know does the same occur.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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