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Resolved

(@neal86)

Dear support,
I try to export the date of the report, but I didn’t receive the email. my coworker get the email, but the csv file is empty, and the setting of the analytics is also empty even I only active the woocommerce(https://prnt.sc/116u1lc), can you please help check? thank you!

here is the system status I think you may need:


### WordPress Environment ###

WordPress address (URL): https://www.nicec.net
Site address (URL): https://www.nicec.net
WC Version: 5.1.0
REST API Version: ? 5.1.0
WC Blocks Version: ? 4.4.3
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.0.2
Log Directory Writable: ?
WP Version: 5.7
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.27
PHP Post Max Size: 256 MB
PHP Time Limit: 0
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1k-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.1.0
WC Database Prefix: JK2_
Total Database Size: 124.58MB
Database Data Size: 83.98MB
Database Index Size: 40.60MB
JK2_woocommerce_sessions: Data: 16.50MB + Index: 0.89MB + Engine MyISAM
JK2_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
JK2_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_woocommerce_order_items: Data: 0.20MB + Index: 0.08MB + Engine MyISAM
JK2_woocommerce_order_itemmeta: Data: 1.22MB + Index: 0.66MB + Engine MyISAM
JK2_woocommerce_tax_rates: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
JK2_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_actionscheduler_actions: Data: 0.70MB + Index: 0.25MB + Engine MyISAM
JK2_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
JK2_actionscheduler_logs: Data: 0.42MB + Index: 0.31MB + Engine MyISAM
JK2_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_bv_dynamic_sync: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
JK2_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_bv_ip_store: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_bwfan_abandonedcarts: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
JK2_bwfan_automationmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_bwfan_automations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_bwfan_contact_automations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_bwfan_logmeta: Data: 0.48MB + Index: 0.14MB + Engine InnoDB
JK2_bwfan_logs: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
JK2_bwfan_message_unsubscribe: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
JK2_bwfan_syncrecords: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
JK2_bwfan_taskmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
JK2_bwfan_tasks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
JK2_bwfan_task_claim: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_bwf_actions: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
JK2_bwf_action_claim: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_bwf_contact: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
JK2_bwf_contact_meta: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
JK2_bwf_wc_customers: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
JK2_categorymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_commentmeta: Data: 0.29MB + Index: 0.19MB + Engine MyISAM
JK2_comments: Data: 0.71MB + Index: 0.21MB + Engine MyISAM
JK2_EWD_OTP_Customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_EWD_OTP_Fields_Meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_EWD_OTP_Orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_EWD_OTP_Order_Statuses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_EWD_OTP_Sales_Reps: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_ewwwio_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
JK2_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
JK2_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_grp_google_review: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
JK2_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_lws_webhooks_events: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_lws_wr_achieved_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_lws_wr_historic: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
JK2_lws_wr_userbadge: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
JK2_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_newsletter_templates: Data: 1.03MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_scheduled_tasks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
JK2_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_segments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_subscribers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
JK2_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mclean_refs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_mclean_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_member_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_nextend2_section_storage: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
JK2_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_nextend2_smartslider3_sliders: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
JK2_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
JK2_options: Data: 15.30MB + Index: 0.51MB + Engine MyISAM
JK2_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
JK2_pmxe_posts: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
JK2_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_portfolio_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_postmeta: Data: 13.28MB + Index: 4.47MB + Engine MyISAM
JK2_posts: Data: 7.44MB + Index: 1.91MB + Engine MyISAM
JK2_product_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_rank_math_404_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_rank_math_internal_links: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
JK2_rank_math_internal_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_rank_math_redirections: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
JK2_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_rank_math_sc_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_redirection_404: Data: 1.52MB + Index: 0.63MB + Engine InnoDB
JK2_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
JK2_redirection_logs: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
JK2_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_slides: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_shipment_batch_process: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_shortpixel_folders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_shortpixel_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_smush_dir_images: Data: 2.00MB + Index: 0.88MB + Engine MyISAM
JK2_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
JK2_terms: Data: 0.07MB + Index: 0.12MB + Engine MyISAM
JK2_term_relationships: Data: 0.04MB + Index: 0.08MB + Engine MyISAM
JK2_term_taxonomy: Data: 0.06MB + Index: 0.09MB + Engine MyISAM
JK2_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_usermeta: Data: 0.61MB + Index: 0.33MB + Engine MyISAM
JK2_users: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
JK2_wcct_evergreen: Data: 0.09MB + Index: 0.16MB + Engine InnoDB
JK2_wcct_evergreenmeta: Data: 0.17MB + Index: 0.22MB + Engine InnoDB
JK2_wcfm_daily_analysis: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_detailed_analysis: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_enquiries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_enquiries_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_enquiries_response: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_enquiries_response_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_fbc_chat_rows: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_fbc_chat_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_fbc_chat_visitors: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_fbc_offline_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_following_followers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_messages_modifier: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_messages_stat: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_support: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_support_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_support_response: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wcfm_support_response_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
JK2_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wc_customer_lookup: Data: 0.07MB + Index: 0.05MB + Engine MyISAM
JK2_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
JK2_wc_order_product_lookup: Data: 0.09MB + Index: 0.07MB + Engine MyISAM
JK2_wc_order_stats: Data: 0.07MB + Index: 0.05MB + Engine MyISAM
JK2_wc_order_tax_lookup: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
JK2_wc_product_meta_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
JK2_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
JK2_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wfacp_stats: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
JK2_wfco_connectormeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_wfco_connectors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_wfco_report_views: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
JK2_woo_shippment_provider: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_affiliates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_affiliates_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_creatives: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_impressions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_paypal_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_tracking_tokens: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_tracking_tokens_purchase_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpam_transactions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpgmza: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpgmza_circles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpgmza_maps: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpgmza_polygon: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpgmza_polylines: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpgmza_rectangles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
JK2_wsal_metadata: Data: 13.52MB + Index: 23.13MB + Engine InnoDB
JK2_wsal_occurrences: Data: 1.52MB + Index: 1.83MB + Engine InnoDB
JK2_wsal_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_wsal_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
JK2_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
JK2_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
JK2_yoast_indexable: Data: 3.58MB + Index: 0.72MB + Engine MyISAM
JK2_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
JK2_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
JK2_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
JK2_yoast_prominent_words: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
JK2_yoast_seo_links: Data: 0.19MB + Index: 0.05MB + Engine MyISAM
JK2_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM

### Post Type Counts ###

attachment: 502
bc_x1379_op_type: 5
custom_css: 1
customize_changeset: 1
elementor_library: 2
lws-wre-event: 6
lws-wre-pool: 2
lws-wre-unlockable: 1
mailpoet_page: 1
member: 8
nav_menu_item: 32
oembed_cache: 60
page: 19
porto_builder: 17
post: 14
product: 32
product_variation: 98
revision: 8
shop_coupon: 29
shop_order: 839
shop_order_refund: 135
tablepress_table: 1
wc_product_faq: 4
wcct_countdown: 6
wfacp_checkout: 2
wfcm_file_event: 13400
wpcd_coupons: 2
wpcf7_contact_form: 6
wpforms: 1
yith_popup: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (44) ###

Direct checkout, WooCommerce Single page checkout , WooCommerce One page checkout: by PI Websolution – 2.0.7
WP Affiliate Manager: by wp.insider
wpaffiliatemgr – 2.8.3

WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 4.57
Contact Form 7: by Takayuki Miyoshi – 5.4
Google Tag Manager for WordPress: by Thomas Geiger – 1.11.6
Estimate delivery date for Woocommerce Pro: by PI Websolution – 4.7.9.14
Facebook for WooCommerce: by Facebook – 2.3.5
Finale Evergreen Campaigns: by XLPlugins – 1.3.0
Finale - WooCommerce Sales Countdown Timer & Discount Plugin: by XLPlugins – 2.17.1
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
Imagify: by WP Media – 1.9.14
WPBakery Page Builder: by Michael M - WPBakery.com – 6.5.0
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
Porto Theme - Functionality: by P-Themes – 2.0.3
Redirection: by John Godley – 5.0.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Smart Slider 3: by Nextend – 3.4.1.17
Tidio Chat: by Tidio Ltd. – 4.3.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.53

User Role Editor: by Vladimir Garagulya – 4.59
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.10
WPC Frequently Bought Together for WooCommerce: by WPClever – 3.5.4
Photo Reviews for WooCommerce: by VillaTheme – 1.1.3.7
Product Feed PRO for WooCommerce: by AdTribes.io – 9.9.4
Shop Manager Admin for WooCommerce: by zorem – 3.4.2
Additional Variation Images Gallery for WooCommerce - Pro: by Emran Ahmed – 1.2.4
Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.2.4
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce Stripe Gateway: by WooCommerce – 5.1.0
WooCommerce Photo Reviews Premium: by VillaTheme – 1.1.4.9
WooCommerce Shipping & Tax: by Automattic – 1.25.11
WooCommerce: by Automattic – 5.1.0
MyRewards: by Long Watch Studio – 4.2.3
Yoast SEO Premium: by Team Yoast – 16.0.3
Yoast SEO: by Team Yoast – 16.1.1
WP All Export: by Soflyy – 1.2.7
WP Crontrol: by John Blackbourn & crontributors – 1.10.0
WP File Manager: by mndpsingh287 – 7.1.1
Autonami Marketing Automations For WordPress: by BuildWooFunnels – 1.3.1
WP Rocket: by WP Media – 3.7.5
Smart Image Resize PRO: by Nabil Lemsieh – 1.4.9
WPOSS(阿里云对象存储): by 老部落 – 4.5
Yoast SEO: WooCommerce: by Team Yoast – 13.9

### Inactive Plugins (3) ###

jQuery Manager for WordPress: by Remzi Cavdar – 1.10.6
OptiMonk: by OptiMonk – 1.3.5
SG Optimizer: by SiteGround – 5.7.20

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (3) ###

Endurance Page Cache: by Mike Hansen – 2.0.5
Health Check Troubleshooting Mode: by  – 1.7.2
SSO: by Garth Mortensen
Mike Hansen – 0.3

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #207 - /shop/
Cart: #208 - /cart/
Checkout: #209 - /checkout/
My account: #210 - /my-account/
Terms and conditions: #2102 - /terms-and-conditions/

### Theme ###

Name: Porto
Version: 6.0.6
Author URL: https://www.portotheme.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-empty.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/form-shipping.php
porto/woocommerce/checkout/payment-method.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/checkout/thankyou.php
porto/woocommerce/content-product-cat.php
porto/woocommerce/content-product.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/dashboard.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/navigation.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/order-details-customer.php
porto/woocommerce/order/order-details.php
porto/woocommerce/order/order-downloads.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
/home/customer/www/nicec.net/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php
/home/customer/www/nicec.net/public_html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

### Action Scheduler ###

Canceled: 9
Oldest: 2021-03-31 01:30:13 -0700
Newest: 2021-03-31 01:31:35 -0700

Complete: 2,467
Oldest: 2021-04-05 10:37:22 -0700
Newest: 2021-04-07 15:54:39 -0700

Failed: 1
Oldest: 2021-04-07 15:35:12 -0700
Newest: 2021-04-07 15:35:12 -0700

Pending: 3
Oldest: 2021-04-07 16:09:39 -0700
Newest: 2021-04-07 16:16:37 -0700

### Status report information ###

Generated at: 2021-04-07 15:58:29 -07:00

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support

Fernando a11n

(@fhaps)

Automattic Happiness Engineer

3 years, 11 months ago

Hi @neal86, I’d recommend two things to start:

1. Can you check the browser console on that blank page? When you go to the Analytics Settings and receive an empty page, as shown in your screenshot, please open the console in your browser. Does it show any errors?

2. Regardless of the above, a great first step for troubleshooting is running a conflict test. You’ll want to temporarily switch your theme to Storefront. Then, disable all plugins on the site except for WooCommerce, and test for the issue.

If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.

We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://www.ads-software.com/plugins/wp-staging/

Thread Starter

neal86

(@neal86)

3 years, 11 months ago

Hi,Fernando a11n (@fhaps)
Thank you for your reply,
1. Yes I found many errors on this page, please help check and let me know how to fix it.

JQMIGRATE: Migrate is installed, version 3.3.2
backend.js:1 Failed to load resource: the server responded with a status of 522 ()
/wp-json/wc-admin/options?options=woocommerce_ces_tracks_queue&_locale=user:1 Failed to load resource: the server responded with a status of 522 ()
/wp-json/wc-analytics/admin/notes?page=1&per_page=25&status=unactioned&type%5B0%5D=info&type%5B1%5D=marketing&type%5B2%5D=survey&type%5B3%5D=warning&orderby=date&order=desc&_locale=user:1 Failed to load resource: the server responded with a status of 522 ()
data.min.js?ver=943087ae96d075f126df689839bb96b9:2 Uncaught (in promise) Object
/wp-json/wc-analytics/admin/notes?page=1&per_page=25&type=error%2Cupdate&status=unactioned&_locale=user:1 Failed to load resource: the server responded with a status of 522 ()
react-dom.min.js?ver=16.13.1:125 Error: Minified React error #185; visit https://reactjs.org/docs/error-decoder.html?invariant=185 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
    at Ja (react-dom.min.js?ver=16.13.1:224)
    at ch (react-dom.min.js?ver=16.13.1:93)
    at e (data.min.js?ver=943087ae96d075f126df689839bb96b9:2)
    at data.min.js?ver=943087ae96d075f126df689839bb96b9:2
    at Bh (react-dom.min.js?ver=16.13.1:126)
    at oj (react-dom.min.js?ver=16.13.1:126)
    at Aj (react-dom.min.js?ver=16.13.1:160)
    at unstable_runWithPriority (react.min.js?ver=16.13.1:25)
    at Da (react-dom.min.js?ver=16.13.1:60)
    at ab (react-dom.min.js?ver=16.13.1:154)
Me @ react-dom.min.js?ver=16.13.1:125
react.min.js?ver=16.13.1:24 Uncaught Error: Minified React error #185; visit https://reactjs.org/docs/error-decoder.html?invariant=185 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
    at Ja (react-dom.min.js?ver=16.13.1:224)
    at ch (react-dom.min.js?ver=16.13.1:93)
    at e (data.min.js?ver=943087ae96d075f126df689839bb96b9:2)
    at data.min.js?ver=943087ae96d075f126df689839bb96b9:2
    at Bh (react-dom.min.js?ver=16.13.1:126)
    at oj (react-dom.min.js?ver=16.13.1:126)
    at Aj (react-dom.min.js?ver=16.13.1:160)
    at unstable_runWithPriority (react.min.js?ver=16.13.1:25)
    at Da (react-dom.min.js?ver=16.13.1:60)
    at ab (react-dom.min.js?ver=16.13.1:154)
DevTools failed to load SourceMap: Could not load content for https://www.nicec.net/wp-content/plugins/woo-bought-together/assets/js/drag-arrange.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

Thread Starter

neal86

(@neal86)

3 years, 11 months ago

Hi, @fhaps

Can you please help check?

Plugin Support

Fernando a11n

(@fhaps)

Automattic Happiness Engineer

3 years, 11 months ago

@neal86 I recommend following the instructions outlined above, in step 2. Let us know what you find out!

Plugin Support

B C. a11n

(@battouly)

3 years, 11 months ago

Hi @neal86,

We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)

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