CF7 sometimes not sending events to Analytics?

  • Hello,

    In the last month or so, I’ve noticed a discrepancy between the number of emails I’ve been receiving from CF7 and the number of events being recorded in Analytics. It used to match up one-to-one. I haven’t changed anything in my settings, so I’m thinking it has something to do with the 4.7 update?

    I will note that I am still using the now-deprecated on_submit hook to send events to Analytics. I haven’t been able to implement the new DOM events due to a conflict with another plugin that I’m using, so I’ll have to wait for that plugin author to update their plugin with a fix before I can do so.

    Is this a known issue with the on_submit and on_sent_ok hooks? Is it reasonable to assume that once I’m able to migrate over to DOM events, that the issue should be resolved?

    Thank you!

    • This topic was modified 7 years, 7 months ago by Leah.
    • This topic was modified 7 years, 7 months ago by Leah.
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  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Nothing has changed in Contact Form 7 4.7 with regard to the on_submit hook. As it’s a JavaScript code runs on the client side, such issues can be seen when there are something (such as theme or other plugins) interrupting.

    Thread Starter Leah

    (@edikitt)

    I was afraid of that ??

    I’ll start looking into possible plugin conflicts, thanks for getting back.

Viewing 2 replies - 1 through 2 (of 2 total)
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