• Resolved mattschmitt

    (@mattschmitt)


    My Analytics data isn’t correct. It is only showing the data for my homepage. Search console is saying I have gotten hundreds of click to other pages but Analytics isn’t seeing any of them. There are no errors that I can see and the plugin is up to date.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @mattschmitt Thanks for getting in touch. So we can investigate this further can you provide the following:
    1. Your Site Health information? You can share privately if preferred.
    2. Within your Analytics web interface for the same connected property do you see data?
    3. While logged into your site and visiting the front end do you see any data with the admin toolbar?

    Thread Starter mattschmitt

    (@mattschmitt)

    Site Health: 2 Improvements

    • Running older version of PHP (7.3.19)
    • Recommended module missing (magick)

    I’m only seeing the Homepage hits in the Analytics web interface
    On the front end, I see analytics data on the home page but on all the other pages it says “Analytics Gathering Data – Analytics data not yet available, please check back later”

    On the page I tested this on, it has 341 clicks according to search console.

    @mattschmitt thanks for the details!

    The Site Health information we need is on the Info tab as shown in this image: https://i.imgur.com/Rtkmsba.png

    Feel free to provide it here or in this form.

    If you’d like, you can attempt to reset Site Kit and reconnect Analytics to see if that helps.

    Thread Starter mattschmitt

    (@mattschmitt)

    That helped me find it. I had the snippet added before connecting Analytics. Then I removed the snippet that I had added. I just had to tell Site Kit to add the snippet.

    Plugin Support James Osborne

    (@jamesosborne)

    @mattschmitt Glad to hear you managed to get successfully connected. If you have any further queries feel free to get in touch by opening a new support topic.

Viewing 5 replies - 1 through 5 (of 5 total)
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