Analytics Revenue and Order not loading data

  • Resolved creativeboro

    (@creativeboro)


    4 years, 4 months ago

    I have an issue where the Analytics Tab is not loading Revenue or Order Data. It loads everything else. I have already updated all plugins to current, and WordPress. I have also resynced the data in the Analytics Settings.

    It was working last month. So, not sure why it doesn’t work now.

    Any thoughts? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    What do you see in the Analytics > Revenue or Orders? Missing data or blank pages?

    If the data doesn’t show up, I’d suggest looking into the browser console to see if there are any script errors there. A conflict test could also help you find out what is causing it: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter creativeboro

    (@creativeboro)

    Thanks for the response. I did figure it out. It was an issue with iThemes Security Plugin. I had to disable “Long URL Strings” setting in System Tweaks.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I’m glad to hear that you solved it! Thanks for letting us know. I’ll mark this as resolved now. If you need additional help, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Analytics Revenue and Order not loading data’ is closed to new replies.