analytics variation report doesnt match whats displayed on the screen

  • Resolved showponygraphics

    (@showponygraphics)


    1 year, 4 months ago

    in analytics > variations, when i view the report it shows the product name / variation title. i.e product name then the colour and the size.

    when i export the report, it only shows the product name and no variation titles if the product has more than one variation.

    if the product has only one variation like size, then it shows the title.

    so i have no idea what variation the line on the report is referring to

    it looks like there is a bug displaying more than one variation in the export report

Viewing 1 replies (of 1 total)

  • Hello,

    Thank you for reaching out to WooCommerce.com support. We appreciate your patience and are here to help you resolve your issue.

    From your description, it appears that you are experiencing an issue with the display of variation titles in the exported reports from your Analytics > Variations section. Specifically, the exported report is not showing the variation titles when the product has more than one variation.

    This is indeed an unusual behavior. Please contact us directly via WooCommerce.com → My Account → Support and share with some screenshots on how it looks like, so that we can take a closer look, and assist you further.

    You will need to create an account if you do not have one already.


    Cheers!

Viewing 1 replies (of 1 total)
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