• Resolved urgul

    (@urgul)


    Hello,

    I wrote to your support about this issue on Saturday through your official site, but until today I have not received any response.

    The problem:

    Analytify plugin causes a critical error on my site when I try to enable it when WP File Download Addon is enabled and connected to Google Drive.

    Since I have not received any response from you, I decided to write to WP File Download support. I received the following response:

    “I have checked the conflict problem between WP File Download Addon and the Analytify plugin. Both plugins are using the same PHP library Google API Client:?https://github.com/google/google-api-php-client

    Our addon uses the original version (v2.11.0), while Analytify uses a slightly newer one (v2.12.1) with some adjustments in their code (rename the namespace). This difference is causing the conflict.

    Unfortunately, since we stick to the original library code, there isn’t a fix we can make on our end. We’d recommend getting in touch with the author of Analytify to see if they can adjust their code to fix this conflict.”

    I kindly ask you to fix your plugin, because it is really useful and I would like to be able to use both plugins on my site without having to give up Analytify.

    Thank you very much in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Emma

    (@emma24)

    Hi @urgul,

    Unfortunately, we did not receive any message from you on Saturday, but we just received the same message from you on our support forum.

    Don’t worry about this! We have the solution for you, which I will share with you in response to your email.

    Thank you for using Analytify! ??

    Thread Starter urgul

    (@urgul)

    Hi @emma24,

    Thank you for responding so quickly. Unfortunately, the solution you provided via email does not solve the problem. I have sent you a reply with some additional details.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Analytify causes a critical error when used with WP File Download Addon’ is closed to new replies.