Anchor link to open FAQ

@sarahsas We already have this feature, but your theme runs a js ui load after the scroll. To fix this I have added a new feature called scrollTo delay in the General Settings. Please check that.

@essekia, super thanks so much for investigating, the delay option works great!

Hi @essekia, so it looks like the anchor link aspect is working, but when you navigate through the list of FAQs and open a new FAQ, the browser is not automatically moving to the new open FAQ – see here:

https://rma2024stg.wpenginepowered.com/frequently-asked-questions/

Particularly in mobile view, this is causing an issue for example, if you’re on a phone and reading the first question “WHAT SHOULD I WEAR ON MY WHITEWATER RAFTING TRIP” and you read all the way to the bottom and then click the next question “HOW DO I GET THERE”, you can see the question disappears because the answer content is much shorter than the previous one, and you have to scroll up the page quite a bit again to find the answer – is this also related to the Divi theme conflict from earlier? Or is there a setting we can enable to scroll to open accordion always?

Please advise, thanks!

@sarahsas In your page above, for me some times it goes and sometime it doesn’t (due to javascript load time). Can you add a small delay in the settings.

@essekia are you talking about if you load the page with an anchor link in the url, like this? https://rma2024new.wpenginepowered.com/frequently-asked-questions/#hfaq-post-273

With the “On Load Scroll to delay” settings field you added, I’ve already got that set to 2 seconds and that’s working fine:

The issue I’m referring to happens when you’re already ON the page and you click around between the questions in general https://rma2024new.wpenginepowered.com/frequently-asked-questions

For example if the first question is expanded and I click on the last question, the browser does not scroll down to the top of the last question. This is particularly an issue in mobile, see screen record of example:

[video src="https://rma2024new.wpenginepowered.com/wp-content/uploads/2024/02/Screen_Recording_20240229_082328_Chrome.mp4" /]

Is there a different setting somewhere else that you are referring to?

@sarahsas Ok. Will check this out.

Thanks @essekia, we have launched dev site live today, so the URL has changed – the permalinks should stay the same though:

New FAQ page: https://shoprma.com/frequently-asked-questions/

Hi @essekia, I’m just following up on this scroll to open accordion issue?

@sarahsas implemented this. Will have to enable a new setting for this, as many people do not want this to be the default option.

Releasing this tomorrow or friday.

Hi @essekia, super, can you advise when this update is released and how to find the new setting in the settings admin area? I can’t see anything yet… thanks!

@sarahsas v1.21 just released. The new settings in general tab would be ” Enable Same Page Scroll “

Regards.

Thanks @essekia! that works great in mobile. Wondering if it’s possible to add a px value for an offset in desktop for when there is a sticky header?