• Resolved zodiacthumpdesigns

    (@zodiacthumpdesigns)


    Hello!

    I’m hoping someone can provide some insight to my issue. I use Elementor (free) alongside Elementor Header & Footer Builder. However, there is an issue when using anchors that I simply cannot overcome. I’ll explain:

    On my HomePage, I have an anchor to the “About” section, however, when clicking that anchor, it goes to an entirely different page (“The Work” page). The problem continues on “The Work” page. When clicking on the anchors listed under “The Work”, they scroll to the appropriate place in the page for a split second, then pop back up to the top.

    Now here’d the irony – the anchors work if NOT accessing them from the actual page they’re anchored on. Example: any anchor on “The Work” page works perfectly from any page EXCEPT “The Work” page!

    My troubleshooting steps so far:

    1. Changed theme (4 or 5 times), issue persists
    2. used hashtags only for anchors (nope)
    3. used FULL addresses for anchors (nope)
    4. Created Menu items in WP, checked them for spelling errors
    5. Checked anchor syntax in Elementor
    6. Used “anchor” widget in Elementor
    7. Declared anchors as CSS IDs in Elementor

    I’m at a loss, y’all – my next step is to scrap them both. Ironically, I used Elementor Header & Footer to save time, but ended up wasting it instead.

    OS: Windows Pro 10 (64-bit), AMD Ryzen Processor
    Browser: Chrome, Opera, Firefox, Edge (issue has persisted in all 4)
    Host: SiteGround

    NOTE: This “bug” only seems to reproduce on DESKTOPS – it works just fine on the phone (not sure about tablets).

    Thanks in advance for any insight!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hello @zodiacthumpdesigns,

    Please accept our heartfelt apologies for the delay in responding. Have you resolved the issue with the current version of Elementor and the “Header Footer & Blocks for Elementor” plugin?

    If the problem persists, please submit a support ticket at https://wpastra.com/support/ to receive assistance from our development team.

    I anticipate hearing from you.

Viewing 1 replies (of 1 total)
  • The topic ‘Anchor Tags Malfunctioning!’ is closed to new replies.