Hi,
Please give us more details to understand what happened:
- Did you use this plugin on a fresh installed website?
- Did you hide the WordPress Common Paths including PHP extensions?
- Did you activate the Firewall 7G from Hide My WP Ghost?
- Did you activate the Brute Force Protection?
- Did you check the Events Log to see what happened?
Note! If your website had already a virus, Hide My WP Ghost can’t protect your website anymore.
Also, you can use Hide My WP Ghost together with Wordfence or iThemes Security for daily virus scans.