Animations issue

Animation work fine in safari and firefox but broken in chrome and opera

• This reply was modified 1 year, 7 months ago by angel9.
• This reply was modified 1 year, 7 months ago by angel9.

Hi @lovesgigi

I checked some of the background animations in:

• the latest Chrome and Opera on Windows 10,
• and in the latest Chrome on macOS

and I haven’t managed to reproduce this problem. Are you sure your browsers are up to date?

Anyways the problem that I see in your screenshot seems to be a browser bug. For example, we are aware of that some background animations currently won’t appear properly in some Chromium based browsers ( like Chrome and Opera ) on android devices and because of that, in our latest build we had to disable the ones with the problem in mobile views.

If your browsers are up to date, then please get in touch with us over the ticket system:

• https://smartslider3.com/contact-us/support/?ref=https://www.ads-software.com/support/topic/animations-issue/

and:

• send us a slider export of the slider that you experience the problem with ( you can export your slider like this: https://smartslider.helpscoutdocs.com/article/1728-export-import-slider#export )
• and the link of the page, where we can check this problem

Best regards,
Laszlo.